Capital One Complaints and Reviews

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Capital One
Main address: PO Box 30285 84130-0285 Salt Lake City UT
1-800-955-7070, , webinfo@capitalone.com
  • 466+1 mobile complaints
  • $300K claimed losses
  • $650 average
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Capital one has incompetent customer service! They have no idea how to do their job, even the supervisors! Not to mention, RUDE AND UNPROFESSIONAL! They blabber on about nothing instead of getting right down to the issue and fixing it! I have so many complaints about this company but it's WAY too much to list!! Searching for a better bank!!!!!! Add comment

     

  • Sep 12
  • Banks
  • Credit Card Freeze
  • 42

All offers, access checks seem very sweet, but when you actually need money, they will freeze your credit card account in the name of "Fraud Alert". This is the 2nd time I met that kind of treatment with Capital One. I call that "fair weather friend". Beware if you need... Read more

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  • Aug 21
  • Banks
  • Credit Card Accounts Balance
  • 36

Paid agreed amount for settlement in 2005. 2014 learned judgement listed against property. Selling property now, but Capital One states they must follow process. Nine years, of wrongful judgement remains on credit and property. NO ONE CAN HELP. YOU CANNOT SPEAK TO ATTORNEY WHO HANDLES JUDGEMENT. THE PROCESS CAN TAKE 5- 30 DAYS> IT IS THE ATTORNEY's DIGRESSION. When judgement was paid why... Read more

Was this review helpful? 0 1

     

  • Aug 13
  • Banks
  • Credit Card Charge
  • 1
  • 1
  • 28

Closed and over paid off Capital One credit card. A month later they bill be interest on a closed account denying the credit I had on the account and now say I owe them money. Cancel your Capital Obe Accounts. Read more

Was this review helpful? 1 1

     

  • Aug 01
  • Banks
  • Additional Credit Card
  • 63

I am retired and living on a very fixed income. $1,500.00 a month. I have big bills Mortgage, Bank, Sessoms & Rogers, electrical, water/sewer, food, medicine. Please explain to me how you think I can afford to have another credit card when I have a very hard time each month making ends meet. If you have a real suggestion as to how I can handle all these bills that would take a load off my... Read more

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  • Jul 20
  • Banks
  • Belle Glade, Florida
  • Payment Change
  • 21

I bought my car in 2011,I was making money then, 2012 lost my job now I make little money, so my 580.35 I make it in 2payment now, capital one change my payment to principal and said that my payment will have to be made hold before it's called a payment, please can they do this? Read more

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  • Jun 28
  • Credit Cards
  • Houston, Texas
  • Credit Card
  • 1
  • 1
  • 97

My story starts with a card we had issued in our nanny's name. She went to buy a gift for my wife while I was at work. This was denied, they then called my wife at work but told her they could not resolve the issue, and she suggested I call the company. I did this from work on my cell phone, and was told I would have to go home to fix this problem, Calling from my home phone line as listed in... Read more

Was this review helpful? 2 1

     

  • Jun 19
  • Credit Cards
  • Capitol One Credit Card
  • 2
  • 2
  • 99

The negative reviews I came across while trying to activate my Capitol One card were the most accurate negative reviews. Thank You to everyone who takes the time to post reviews on this Bull *** Company. I called 3 times within an hour and was disconnected each time at the same point of the process after being put on hold for nearly 13 minutes. They wanted to call me back on a different number to... Read more

Was this review helpful? 0 1

     

  • Jun 19
  • Banks
  • Shakopee, Minnesota
  • Credit Card
  • 11

I have been 15 year plus costumer and it been taking me over two month to get a new card and each time it is a different excuse. Last two Saturdays I called and it was said I would get a credit card in 4-5 days ugh done this too many times so upset thinking about leaving companies service ugh ugh sick deal Dennis Walsh Read more

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  • Jun 04
  • Banks
  • New York, New York
  • Savings And Checking Account
  • 108

Today I got an email with a subject "We're closing your accounts", and the body below. Note that I have no credit card with them. Only a checking account with over $2,000 and a savings account with over $30,000. I don't use the account frequently, but transfer in/out about 5-10 times a year. I called in and they had nothing to add about why it was closed. Their security department was kind... Read more

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