Capital One Complaints and Reviews

1.2
  • Being lied to3 votes
  • Given the runaround2 votes
  • Horrible customer service2 votes
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  • 1 day ago
  • Credit Cards
  • Lagrange, Georgia
  • Credit Card Account
  • 1
  • 1
  • 15

This company drove me crazy with offers to get their credit card and I finally gave in and got the card last December. (They continue to send my dead husband offers even though I have advised them of his death). I January I made my first payment before I received a statement then on Jan 25th received a statement setting my payment due date to the 2nd - where I had told them from the beginning I... Read more

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Capitalone bank!Let me tell you, I watch my mailbox for weeks! Waiting on my capitalone bill, It never came,Well I call them and was told that I was late paying my bill, but how can I be late when I never receive s bill.It ripoff ' how many people's have had this to happen to then? Add comment

  • Feb 03
  • Banks
  • Austin, Texas
  • Rewards Payments
  • 34
  • REVIEW RATING 3/5

Misleading in so many ways. Avoid the Investments division at all costs. Especially any EFT Structured CD's. Its a sham and they don't disclose costs up front. Their investment advisors will puff up returns, hide upfront and back end costs and generally mislead ya. Also had trouble with their account methods on rewards payments. Watch them carefully. Oh, and you may be rejected from their... Read more

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  • Jan 28
  • Banks
  • Bedford, Texas
  • Debit Card
  • 43
  • REVIEW RATING 4/5

We opened a checking and savings account over a week ago, told the system was down while we were there and a temporary debit card could not be issued at that time and that we would have to come back in (okay, I guess I can do this)..as it turns out, NOTHING was put into the system so that we could get permanent debit cards, both of our cell phone #'s were incorrect, no cards or checks being... Read more

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  • Jan 22
  • Credit Cards
  • New York, New York
  • Charge
  • 5
  • 5
  • 43
  • REVIEW RATING 5/5
Capital One - Review about Charge from New York, New York
1 of 2

Horrible customer service bunch of frauds, I was charged double for $79.95 I contacted them more than 100 times nothing has changed I am paying minimum payment monthly to capital one fraudters Read more

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  • Dec 25, 2014
  • Banks
  • Oklahoma City, Oklahoma
  • Employee
  • 4
  • REVIEW RATING 3/5

Your company has blood on its hands by having a racist Samuel Jackson as your spokesperson. After his racist song two NY cops were assassinated Have you no shame as a company to keep this racist employed? Show you have an ethical backbone and fire him now. Read more

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  • Dec 17, 2014
  • Banks
  • Des Plaines, Illinois
  • Credit Report
  • 79
  • REVIEW RATING 3/5

Trying to get them to verify delinquent accts they have put on my credit reports. They just refuse to do it. I am represented by Lexington Law, they are referring me for The Capitol One Accts, to State's Attorney or Federal Trade. They actually sent me letters addressed to me but say dear bla bla which I googled is a Chinese Restaurant in New York. They want me to verify my SS# my... Read more

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I have sent the documents requested 4 times already and have not gotten a response or able to activate my card. Case: 10002068551160 card number: 4003 4486 5255 0856 Add comment

  • Dec 08, 2014
  • Banks
  • Tampa, Florida
  • Payment Plan
  • 61
  • REVIEW RATING 4/5

Once again I am on hold with capital one. This time i am at 31 minutes and counting. I changed insurance companies 3 months ago, but they wont reevaluate my escrow to lower my payments. I have had only bad experiences with capital one. When I needed help making my payments during the financial crisis, they asked me if making a higher payment would help me out. When I tried to make up the... Read more

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  • Dec 01, 2014
  • Cash Services
  • Garland, Texas
  • Money Load
  • 112
  • REVIEW RATING 4/5

I made a payment of $500.00 to my credit card account and didn't look at my receipt. (NEVER CARRY A LARGE BALANCE AND MY HISTORY SHOWS THAT) But I dDID check to see if my payment had been posted and when I checked for my payment it was only for $400.00. I called the bank where I made the payment right away. And they were nice and said they'd investigate. I eventually went in and it was just a... Read more

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