• Being lied to2 votes
  • Given the runaround2 votes
  • Horrible customer service2 votes
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  • Jan 28
  • Banks
  • Bedford, Texas
  • Debit Card
  • 10

We opened a checking and savings account over a week ago, told the system was down while we were there and a temporary debit card could not be issued at that time and that we would have to come back in (okay, I guess I can do this)..as it turns out, NOTHING was put into the system so that we could get permanent debit cards, both of our cell phone #'s were incorrect, no cards or checks being... Read more

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  • Jan 22
  • Credit Cards
  • New York, New York
  • Charge
  • 3
  • 3
  • 13
Capital One - Review about Charge from New York, New York
1 of 2

Horrible customer service bunch of frauds, I was charged double for $79.95 I contacted them more than 100 times nothing has changed I am paying minimum payment monthly to capital one fraudters Read more

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Your company has blood on its hands by having a racist Samuel Jackson as your spokesperson. After his racist song two NY cops were assassinated Have you no shame as a company to keep this racist employed? Show you have an ethical backbone and fire him now. Add comment

  • Dec 17, 2014
  • Banks
  • Des Plaines, Illinois
  • Credit Report
  • 63

Trying to get them to verify delinquent accts they have put on my credit reports. They just refuse to do it. I am represented by Lexington Law, they are referring me for The Capitol One Accts, to State's Attorney or Federal Trade. They actually sent me letters addressed to me but say dear bla bla which I googled is a Chinese Restaurant in New York. They want me to verify my SS# my... Read more

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I have sent the documents requested 4 times already and have not gotten a response or able to activate my card. Case: 10002068551160 card number: 4003 4486 5255 0856 Add comment

  • Dec 08, 2014
  • Banks
  • Tampa, Florida
  • Payment Plan
  • 54

Once again I am on hold with capital one. This time i am at 31 minutes and counting. I changed insurance companies 3 months ago, but they wont reevaluate my escrow to lower my payments. I have had only bad experiences with capital one. When I needed help making my payments during the financial crisis, they asked me if making a higher payment would help me out. When I tried to make up the... Read more

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  • Dec 01, 2014
  • Cash Services
  • Garland, Texas
  • Money Load
  • 86

I made a payment of $500.00 to my credit card account and didn't look at my receipt. (NEVER CARRY A LARGE BALANCE AND MY HISTORY SHOWS THAT) But I dDID check to see if my payment had been posted and when I checked for my payment it was only for $400.00. I called the bank where I made the payment right away. And they were nice and said they'd investigate. I eventually went in and it was just a... Read more

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  • Nov 28, 2014
  • Banks
  • New York, New York
  • Card
  • 1
  • 1
  • 75

I got behind on my capital one card due to an emergency medical situation. I was sent a letter offering a three payment option to bring card current. I called and set up auto payments. I was told that once the third payment was made the account would be current and the card could be used. Following the third payment I called and was to the card is closed and if I wanted a capital one card I... Read more

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i send the check i have not hear nothing from what the *** Add comment

  • Nov 11, 2014
  • Banks
  • Paradise, Nevada
  • Credit Card
  • 64

I was with the company they took over for years Capitol One took over and my nightmare begin they are complete rip offs if you have issues with the file a complaint with the BBB, Consumer Affairs, Attorney General and Federal Trade Commission should be jumping in the case very soon Read more

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