Capital One Complaints and Reviews

Submit ›
  • Customers like
      No items
  • Customers don't like
    • Horrible customer service12
    • Given the runaround10
    • Being lied to9

  • Aug 24
  • Banks
  • Winder, Georgia
  • Visa Account
  • 13
  • REVIEW RATING 4/5

I was out of the country July and August. The payment went up 3.00 so My july payment and august payment was 3.00 short. They raised my interest rate from 7.79 to 24%. I opened this card in 2008. NEVER BEEN LATE NOT ONCE! Always made double the min payment. I only was making min payments for the last 6 months while paying off other cards with higher interest rates. Tammy ID#JHA304 basically said... Read more

Was this review helpful? 0 0

  • Aug 24
  • Banks
  • Alexandria, Louisiana
  • 6
  • REVIEW RATING 3/5

O'Neal lane location is the worst for customer Service. I'm at that location 2 or more times a week. I tried to make a deposit and was asked for my ID. I asked the branch manager Elizabeth why and she said she didn't know who I was. I have a personal and a business account with Capitol one. Which I will be closing today. If she couldn't recognize me as a regular customer then I don't need to be... Read more

Was this review helpful? 1 0

  • Aug 24
  • Banks
  • New Haven, Connecticut
  • Funds Taken From My Account
  • 12
  • REVIEW RATING 4/5

i would never want this card again, nightmare! i just applied to prove the way they operate, someone i know applied recently, with a credit score lower than me, same income, and previous card holder,and got approved, i got denied, i am not interested in recieving your letter as to why, i will continue to tell everyone i know not to apply for this card,and my child deserves her 2000, dollars... Read more

Was this review helpful? 0 0

  • Aug 22
  • Banks
  • Houston, Texas
  • Capital One Personal Credit Card
  • 17
  • REVIEW RATING 4/5

I placed a call to Capital one on 06/29 about a lost or stolen card this card was never blocked. As a result of this I lost about 300.00. I went in to a branch and they gave me a number to call to place a dispute. I called the 800 number just for the young lady Tracy to tell me that it was not there fault therefore, it was just going to be a loss for me. No one seems to update anything in the... Read more

Was this review helpful? 0 0

  • Aug 17
  • Other
  • Alexandria, Virginia
  • Capital One Credit Card
  • 29
  • REVIEW RATING 4/5

Good afternoon, I would like to state that Capital One have a lack of communication and professionalism. I have be dealing with my case since the month of April. I call and contact, but get nothing except excuses. I did everything was told from completing an affidavit, filing out a police report and having a new investigator. I even sent my identification and paperwork showing that I was not in... Read more

Was this review helpful? 0 0

My credit card was canceled after 7 years for *** reasons(payments return)something like that,I still cant understand,that bank its a joke?? I'm realy not happy with capital one credit card. Add comment

  • Aug 11
  • Credit Cards
  • Capital One Credit Card
  • 41
  • REVIEW RATING 5/5

I got a secured credit card through Capital One a few years ago because I had no credit history at all. It seemed like a good place to start, even though it required money up front and had an annual fee. I used the card sparingly for a couple years and always kept it paid off. After I established some credit, I got a cash back card from Discover and put the Capital One card away for... Read more

Was this review helpful? 0 0

  • Aug 04
  • Credit Cards
  • Oakland, California
  • Capital One Credit Card
  • 45
  • REVIEW RATING 4/5

My Capital One card was denied when I went to pay to have my car towed although I had plenty of credit available. I called to find out why and they could not explain why, stating it should be good. I decided to cancel the card and asked for a replacement card which they processed. I then asked if I could get a card linked to the account for my wife which they also processed once I gave them the... Read more

Was this review helpful? 0 0

Had a new capital one card actived it uses it at gas station for 17.23 went to use it,agian it declinde for 9.12 call they said there was fraud activety Add comment

  • Jul 14
  • Banks
  • New York, New York
  • Capital One Quicksilver Cash Rewards Credit Card
  • 126
  • REVIEW RATING 4/5

I have been a CapitalOne customer for 8 years. I recently received an offer for their QuickSilver card and, because of the cash back benefits, I thought why not. I applied for the card and was accepted. In the intervening time, I left my credit card at a friend's, but thought, no problem, my new card will arrive soon. I received the new card and was reading through the fine print and saw that, if... Read more

Was this review helpful? 2 1
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Capital One. However, many companies do monitor reviews on our site.

 
×
You are reading about Capital One.
Filing a new complaint about
×