Capital one keeps sending me bills. I call them and their reps play
games and tell me everything is taken care of. Later I get late payment notifications.I have paid them off
multiple times and they say its a gliche in their system. These guys are truly
criminals and a very
bad company. They hit you with these slicky slick charges and play date
games. Its a wonder they are still in business the way they treat their customers. I thought this would be taken care of by the rep I spoke with 3 bills ago, but the
games continue.
1. Written by mary didot, on 04-09-2009 12:18
I just called Capital One today (9/04/09)to ask about my recent payments . I felt like I was in an Abbott & Costello movie. Remember "Who's on First?". I was told I made a payment on 8/9/09 to cover Sept. payment. Then he told me I paid the same amount again on 8/28/09 for the same month. When I questioned him about the 8/9 payment he wanted to know who told me I made a payment on 8/9. When I told him YOU DID--A MINUTE AGO. HE WENT IN TO REPEAT ROUTINE. I spoke with his supervisor and told her to send him home until he sobers up or quits smoking those funny cigarettes.
|
|
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article. |
Comment
Comments (1)
