I was always happy with Capital One until about two months ago when they raised our interest rate from 9.9% to 27%! When I called, I was told that the area I live in is considered high risk and therefore they could not lower my interest rate. I paid off my balance in full thinking that my original interest rate would be reestablished. Again, I was told by customer service that my interest rates could not be lowered. I immediately closed that account and will never do business with them again. Their business practices are predatory. I am done with them.


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