I had a balance of 206.72 with
capital one so I paid the entire amount on time believing I was finished..right. I just received my new statement with a
finance charge of 3.18 on the bill I already had paid. When I called the
customer service I was told I should have called for the pay out amount. What a racquet that the bill is really not all the bill. I will never use this card again what an incredible rip off. I did asked the
representive if I was going to be billed
finance charges on the
finance charges but of course she couldn't answer that one Joe Chicago
1. Written by pena, on 07-09-2009 13:41
hahaha i love when ppl complain about senseless things. you have to understand that intrest is always charge a month behind its the ONLY possible way to charge intrest!! for ex: lets say your balance was 206.72 but you carried that balance for a few days right? well ANY bank will charge a lil intrest everyday on the balance you carry so when you paid off the full amount so you still owe the bank the intrest for those few days you carried that balance... and that is why you receive another statement of jus intrest charges. next time insted of getting mad you should ask the rep to explain how intrest is charged or read your terms and conditions. and no intrest cannot be charged on top of intrest
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2. Written by Princess Davis, on 07-09-2009 13:18
I agree with all of the comments about Capital One Auto, they are so misleading. Yo talk to customer service they half @*$$ give you the information, I have asked for a copy of my contract....have not received it. The bill that they send in the mail appears to be misleading, when you call their automated systems you get a different amount from the actual bill mailed to you every month. They have a very strange way of conducting business. I am currenty trying to see what will it take to file a "Class Action Suit" aganist them.
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3. Written by WINSTON1994, on 06-05-2009 20:21
Be careful, this company is a monster, and needs to be stopped. Next time you call them, be polite, and remember that the call is being recorded. Then tell them how you feel. If enough customers do this, maybe they will get the message. I also recommend that anyone with a Capital One account, close it immediatley. They will then get the message. Keep also in mind, that when they call you, it is possible, (even if your caller ID says otherwise), that you may be speaking with one of their agents in India or the Phillipines. They have offices there, too. This is deceptive, and should be, if it is not, illegal.
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4. Written by scott, on 01-05-2009 20:33
it is the same with any credit card. unless you pay off every month. the interest is there once there is interest. you pay it off. but you will get a bill for the interest the next month. just the way it is.
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5. Written by gilbyd68, on 29-04-2009 14:32
they did the same thing to me for 15.00
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