Pissed Consumer - Capitol One

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Capitol One - Same Problem...

Jul 20, 2008

CAPITAL ONE complaint

I have had the same issues that the other person had.. they are charging late fee's illegally I believe. And I am unable to 'unsubscribe' from their email marketing and their mass mailings. I hate them.

I have called and made complaints and no mater what I have said they tell me I am wrong. I too have proven that the payment from my bank was made, but they don't listen.

I argue with them repeatedly but they don't care, and they are constantly sending me paperwork telling me that the terms of service have changed. Again, I hate them only slightly less then Verizon.

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Comments (1)

1. Written by aviator, on 27-07-2008 10:13

Why not do with Capital One what many disgruntled WELLS Fargo customers are now doing?

I am an individual, and they can deal with me easily. But, if all us disgruntled customers actually DO unite, Wells Fargo will soon have to CARE. I have decided to send Wells Fargo Financial a hard copy check via regular mail for the sum of .10 (TEN CENTS) to be posted to my account. I will also faithfully pay my Wells Fargo Financial bill. I will send the ten cents checks each 5th, 10th, 15th, 20th, 25th, and 30th of each and every month. I will bend the envelope in such a way that a PERSON will have to open it for processing. In each envelope, along with the check I will place an explanation letter, telling that poor processor why he/she is having to do such a thing. This will cost me a grand total of $3.06 each month(check plus stamp), which I consider a small price to pay to get them to CARE. Imagine what can happen if ONE MILLION of us disgruntled customers unite and do the same thing on the same dates! A swamped mailroom may get someone in Wells Fargo Financial hierarchy to CARE. Please join me in my endeavor. Wells Fargo can easily deal with all us individuals, but if we unite, we can make them listen and care. Maybe YOU have a better idea in getting their attention. If so, please post it.

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