Submit ›
or
1.6 Based on 93 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Tramatizing 2
    • Negative 2
    • John from newbrunswick office 1
  • Customers don't like
    • Horrible customer service 15
    • Given the runaround 13
    • Being lied to 11
Advanced
search
loading...
More Less

I have been trying to set up my on line payments with them, all they do is keep me on hold for 45 mins at a time passing me to different people just telling me *** sorry they are. I don't need apologizes I want results and positive action too correct what ever issue is going on. I have had car loans with others and never have I been through all day phone for days. I am looking forward to transferring my loan. I haven't even made my first... Read more

Was this review helpful? 0 0

Recently I received hi hundreds of calls from capital one and another company called allied consumer solutions. I have been waiting for surgery for years now. I was working. however, I had no choice but to leave because I couldn't stand on my feet for 8 hours anymore so I went on ei which pays me ***. If i could pay these people trust me I would. However, I can't and I am barely making ends meet as it is. I had the worst customer service in my... Read more

Was this review helpful? 0 0

For quite a number of months, if not longer, Capital One would send, on practically a weekly basis, at least 4 envelopes thru the mail, asking if the person wants to sign up for a Capital One credit card. Due to the fact that we didn't ask for this credit card offer, we'd shred every piece of mail from Capital One that arrives at our address. We have even tried to contact the company, yet we have to navigate an annoying automated system in... Read more

Was this review helpful? 0 0

Horrible They keep sending me creir cards and then report me for supposedly not paying even though I have no balance on those card did not even call to activate they ruined my credit score for nothing

Add comment

Fraudsters ran up about $10000.00 in about 12 minutes in a series of identical $600.00 transactions. This was not picked up by the Capital One computer. Ok I accept the computer algorithm is not perfect. After an investigation these fraudulent transactions were removed from my pending transactions. Problem solved? No!! Someone mistakenly POSTED those fraudulent transactions. Back to square one with a maxed out card. Now another two weeks to get... Read more

Was this review helpful? 0 0

Keep getting card info on a fixed income can't get a credit card or Walmart card tried call but hard to understand there operators. To stop sending me mail.!!!!

Add comment

Just got off the phone with Cap One. I received a letter saying they temporarily froze account due to suspicious activity. Well, a week prior I updated my phone number and home email address. I out two and two together, and called them to clear things up. Well, at first it was good, they asked me if it was me who made the changes, yes, they asked me last four of social, I gave it to them. He says great, rambles on a bit and then continues to... Read more

Was this review helpful? 1 1

Capital One credit services are HORRIBLE ! You have to send in tons of info just to activate a freaking card ! I have a new address from the one on my license & they suspected fraudulent activity and closed my account , I wouldn't recommend my worst enemy to Capital One

Add comment

Poor customer service! I'm on the phone and they hang up on me because they said the fire alarm was going off! Really?

Add comment

Do not get a credit card from Capital One. The amount you owe is never the same from what they tell you! The will rip you off and they don't care!

Add comment
Did not find what you were looking for?
 
×
You are reading about Capital One.
Filing a new complaint about
×