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Looking over my other bank account online, I noticed a payment of over $1,000 using an EFT to Cap1. I have no C1 credit card or anything to do with them in any way. My bank told me to try calling them and getting it solved. I tried calling them, but it was impossible...
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Anonymous
Anonymous

Sounds like you have fraud on your bank account. It happens, but your frustration is misdirected. You wouldn't see a fraud charge at Wal-Mart and yell at Wal-Mart to give yo...

1.0
I didn't like
  • All
#1076111
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I have had the Capital One Business Spark Visa card for many years now. Not once have I been late on a payment and always pay double or triple the amount due. Seeing that this is a business card I always have a balance on the card, per our accounts request, its been...
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1.0
#1071172
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THE PUBLIC NEEDS TO KNOW THAT AT MY REQUEST AND AFTER A DETAILED INVESTIGATION THE INFORMATION AND PRIVACY COMMISSIONER OF ONTARIO HAS ORDERED CAPITAL ONE TO STOP REQUESTING OHIP CARDS AS IDENTIFICATION. THEY HAVE ALSO BEEN ORDERED TO DELETE THE OHIP INFORMATION THAT...
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I didn't like
  • Capital one did not respect my right to privacy
#1070522
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I will not get a Capital One Credit Card

Capital One
#1059673
1.3
Tried to pay my boyfriends payment and the automated payment guy kicked me off 7 times. Tried to set up an online account and that was even a bigger joke. The representitives tell you one thing and the total opposit happens. Capital One is a joke
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Capital One - Was transferred to somewhere in India!

Capital One
#1058466
1.8
I've had account for all most a year perfect pay off.. requested increase was simply told no!! Even when I threatened to cancel card and tell all 350 associates I work with answer no! I'm done! I'll pay my last bill in full... as I always have!! And tell everyone to NEVER SIGN UP WITH YOU GUYS!!!!
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Capital One - Calling every hour

Capital One
#1052196
4.0
I don't owe any money; nor have I ever. Balance is paid in full and is currently sitting at $0. They never leave a message. I have blocked the number so it goes straight to voicemail. If you're trying to increase my credit or sign me up for a different/new card, this is NOT the way to do it.
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Capital One - Treated like criminal!!!

Capital One
#1048461
1.0
I called to activate my 2 spark cards and i gave them all the correct info and was treated like a criminal.i have called numerous times now i have been insulted i just want to turn on my card there protecting my money right!well they should never speek to a customer like this adam was verry rude and ignorant!
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While my issue is now resolved, it was exceptionally frustrating as a consumer. These guys have no clue about running a consumer company. I had an old dormant acccount that I brought to a zero balance and closed. They never closed the account. A subsequent annual...
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2.3
#1069085
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Point Blank! They can't be trusted. I have a 760 with excellent credit. I am never late!never! I have 3 capital obe cards, totalling 20,000. All on 0 balance. Wanted to get my truck refinanced, so capital one approved me. Then said i wasnt approved. I have a 5.99 from...
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1.0
#1068506
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I had three credit cards with your bank which one of them is Spark Business. I suddenly get all my credit cards closed keeping in mind that I paid one of them in full this friday. Called the bank and they told me that because of Business credit card gets several...
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1.6
#1066647
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I have been receiving phishing attacks from numbers and emails pretending to be Capital One for the past two weeks. Completely unresponsive on their end. They have not helped me, so now I am reaching out to everyone. Capital One has so many different phone numbers and...
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1.1
I liked
  • Not good at all
I didn't like
  • Access to customer service
  • Culture of disposable consumers
  • Lack of protection in merchant dispute
#1064696
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I WAS ONLINE MAKING 1 TRANSFER TO PAY MY EARLY BILLS. AFTER MAKING 1 TRANSFER OF $210.00, I GOT A NOTIFICATION FROM CAPITAL ONE. THAT A $80.00 PAYMENT WAS SET FOR JUNE 20, 2017????? I'M CALLING AND NOONE WANT TO ANSWER MY QUESTION OF WHOM, WHAT FOR, AND WHY. IF I...
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#1063750
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I attempted to set up a Direct Pay with COAF and kept getting it kicked backed as "Unable To Verify Account" This happened 2 times after each I called and set it up again and they phone rep said everything was fine. I even verified it with them a THIRD time while...
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#1058712
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Capital One rewards boasts no black out dates. Not so! Try to use your points to book last minute travel and you will not be able to book travel for 3 days. Excuse me Capital One, but that's blackout no matter how you want to sugarcoat it. I am tired of these tactics...
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1.0
I didn't like
  • Getting the run around
  • Phony advertising
  • Poorly handled
#1058292
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