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Been getting the run-around getting my MC lien released. Been 2 weeks and several calls along with several faxes... Still getting the run-around. No call backs, etc...Terrible company to deal with.... The bike was paid off in 2009. So, they tell me to send a fax and...
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1.0
I didn't like
  • Run around
#1143811
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Car is paid off. Lien release letter never sent. Capital One's system is unable too print a lien release letter that will satisfy the Maryland DMV with all of the data that is required by the state. Capital One's representatives do not have access to the internet to...
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1.0
I didn't like
  • Current policies
  • No accountability
#1143187
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After notifying them that we had not received statements thy said they were aware tha our statement were bouncing. The person on the phone said let me do a refresh. Bingo, now they suddeny can get through. Why no one refreshed before this is beyond me. We scheduled a...
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Bookcrazy
Bookcrazy

You don't need a statement to pay a bill. Go online and pay it. It is due virtually the same day every month. Take responsibility.

2.0
I didn't like
  • Poorly handled
#1139231
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Capital One - Discrimination

Capital One
#1149726
russian banker refused to take me. sheepshead bay branch besik kizhiashvili. he only tppk russians and skipped me.
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Capital One - HORRIBLE

Capital One
#1132880
Customer service is unhuman and unprofessional. They don't even try to hear you out, understand your situation and help.
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Capital One - Ripoff

Capital One
#1131521
1.1
Details
I have been a customer capital one they are the worst company ever with credut card they charge u for everything they make ur gredit worse Dont use them then u get people from india that dont no what they are doing
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Capital One - Would not help people affected by natural disaster

Capital One
#1126980
1.0
Details
Have been doing business with Capital One cards for 6 years now. They refused to give any help during a natural disaster! We were of work for 4wks & couldn't make payments they reported to credit Bureau and charged us fees! We have never missed a payment and always been on time. We begged them and they still refused!
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Watch your credit reports closely! they had reported a eight thousand dollar high balance on my credit report for 22 years This was a 500 dollar limit card, that i purchased not sure of the harm ? i have a family and a house and a small buisiness? why would they do...
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#1139014
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Anyone thinking about applying to for a Capital One card should really think twice and then some. This is by far the most complained about credit card company for a reason—they are shady and unreliable. They have lost class action law suits for deceptive advertising...
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1.4
#1135515
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With absolutely no warning, I received a form letter from Capital One dated November 13, 2017 telling me that my "account has been restricted as of November 13, 2017" and that it "cannot be unrestricted prior to closure." Say what? I readily admit I had not used the...
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Anonymous
joe

capital on is the difficult co. to do business with.

1.9
I didn't like
  • Chatting with a supervisor is like talking to a policy manual
#1133885
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TRIED TO USE MY CAPITAL ONE CREDIT CARD AT A TARGET STORE. THE TRANSACTION WOULD NOT GO THROUGH, SO I CALLED CAPITAL ONE IMMEDIATELY, BUT WAS TOLD THERE WAS A LARGE VOLUME OF CUSTOMER CALLS AND THE WAIT TIME WOULD BE 10 MINUTES. AFTER WAITING ON HOLD FOR 20 MINUTES, I...
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2.0
#1131331
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Numerous occassions over the past 6 months, same two tellers not taking customers, on their phone, head down, chatting with each other, while people wait in line for the one teller who is actually working. Branch manager is usually present and does nothing. Other...
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#1130518
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On around Oct 25,2017 i wrote a letter to Capital One asking to get a Sparks Cash card that pays 2% and cancel my Spark Cash Select card that pays only 1.5%. They cancelled my Business Card with no notice, not knowing I needed to apply for my new card. Had a business...
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#1130021
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Contact Capital One

Mailing Address:
Capital One Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0285
Phone:
(800) 955-7070
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I was not aware I must have a checking account to pay my bill.I don't write checks. I pay all my bills on line with a debit card that I have used for over 9 years. This card is used for my direct deposit. I do have a routing number but the Rep said no can do. I asked...
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#1125930
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