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Capital One Auto Finance
COAF has lost their *** minds. They blow your phone up from 8am to 9pm at night. When you do talk to them they are rude. I had a lady named Cathy answer when i called, and she asked why i was behind and i told her, she said well maybe you don't need unnecessary bills. Isn't there anything you can sell? As if that would be any of your business Cathy. We fell behind because my husband set it up to have half the payment withdrew from his account every other week, when he got paid on fridays. Well they were talking it out on thursday for the full amount and wondered why it was rejected. HELLO thursday is not friday. We tried to make a deal to catch it up, because everytime they made the account negative we did not have the money to pay that week. So they show up at midnight to get the truck. We would not be in this boat if you *** *** people would listen. You tried to take it out on the wrong day, and i always asked why they did. They swear they didn't. I have bank statments that say other wise *** keep you truck...i'm not giving you ***!!!!
Capital One in Prairieville, Louisiana - Capitol One Mortgage ignores customer's needs
I have been scamed out of money thru a rescue housing plan called Hrp runned by Michael Cantrell in So. Carolina. The H.O.P.E. foundation has tried to help me with my Capitol One Mortg.to speak to someone to see about lowering my interest. I am seventy yrs. old and don't want to lose my home.Keep leaving msgs. describing my situation and no one from C. O. Mortgage will return a call.HOPE is aware of this problem also!Capitol One was given incentive by the Fed. Gvnmt. to help us people and they are obviously hoarding the monies and ignoring us poor ones in financial distress!Amander Henderson and Grace Fletcher have been aware of numerous ph. msgs. left by me and H.O.P.E. I am writting my senator about this situation
Capital One refused to help in a hardhship
Capital One Auto Finance is one of the worst companies to use. They refuse to help those in need. While they were bailed out by the Government they still refuse to help those in need with legitimate documentation to prove the financial hardship. Capital One Auto Finance deserves to be shut down. We all need to ban together and go to Congress with the fact that Capital One refuses to help and thank the Government for bailing such an uncaring, spineless company out. Several requests were sent to Capital One for help while in financial hardship due to the loss of income but Capital One Auto Finance continues to call and demand money. Question Capital One Auto Finance how can you get money from someone who is in fighting for their life. Come and take the car. You continue to threaten to repo. Come and get it. Lets join together to put Capital One Auto Finance out of business. Their employees aren't on the same page with the account issues as they requests different amounts with each phone call.
After booking a trip through Capital One travel services, my itineray was canceled by the air carrier because of a discontinued route. The carrier told me they returned the trip cost to Capital One right away but Capital One tells me they can't credit me for 30-60...
I hope it is not a Capital One card. I will make it short and sweet. They were the first one to raise their interest rates. They seem to be the only one card that I had where you had better pay your bill a week ahead of time if you do not want to get hit by a late fee....
Capital One in New York, New York - Miss-Applied Payments 18 Months
For 18 months Capital One Auto Finance has miss-applied my payments. I have written to them three times without a response. When it was North Fork Bank I had NO problems. Now that Capital One has taken over with their *** Vector, Image Soft, Aquire system... nothing but problems. Yet they have collectors from India calling, when i asked them if they knew what the fair debt collection act was... they do not know. I advised them I am disputing the balance and to cease calling until they correct my account.I am sure it will not be done.
Capital One in Los Angeles, California - Didn't acknowledge medical insurance to pay monthly payments
Â I had a perfect payment status with Capital 1 until after june 2005 ! In late June 2005 I was injured & was bed ridden until October 2007 ! During the time I was in bed, I contacted Capital 1 9 times because I paid for the insurance that Capital1 offered ! Each time I called (9) times, I received a total runaround about the insurance that was charged to me on each bill, they Â would not acknowledge Â the fact that I had the insurance, even though is was on every billing statement ! I liked doing business with Capital 1 until this occurred, if they would have acted like they were going to apply the insurance to my bill, It would have been paid already years ago ! Â This is exactly why the government is mad at the banking system ! I will negotiate a payment arrangement with you for only the money I spent on the card with out any interest & when it's paid off it is to be in full & not a settlement because when I received a billing statement from Capital 1 I paid it on time in full ! Capital 1 chose to rip me off when I was down & wouldn't give me the time of day because they didn't want to acknowledge the insurance agreement ! I will send a copy to the attorney general & the news channels if Capital 1 chooses to try to rip me off again !!!!! Â Â Sheldon GiventerÂ Â Â 11622 Silver Lake rd sp #65
Capital One in Tampa, Florida - Only had two credit cards they said i had three
Capital one insisted i had three of their cards at once , how do i make prove to me i had three when in fact i knoww i only had two ,a history of ewhere i signed for the alleged three whicjh i know i never had three at once , it does not even make good business sense that they would isuue three at one time , i NEED CAPITAL ONE TO PROVE TO ME i SIGNED FOR THREE BUT i CANT CONTACT ANYONE THAT CAN FORWARD ME A HISTORY OF MY SIGNATURES WHEN I SUPPOSEDLY OPENED THREE , WHIH I KNOW I DID NOT
Capital One in Suwanee, Georgia - Captial one out of control
After reading comments, now I understand why this company is in business to rip folks off. If they cannot speak english and stationed in other countries, they want to charge outrageous fees, interest, and huge minimum payments, because they want a piece of our rock. Come on american people, get wise, no use (of card) no abuse (from them). They accept bailout money from the feds, then sell off the debt to individuals and send out collectors. They are getting rich with their abuse. In my opinion they do not deserve all they money they have frauded people out of by doing their dirty deeds. For example* if your ogininal debt was $650 and they are suing you for $1400, does it make a lot of sense?
Capital One Should Be Capital ZERO
I have had a Capital One card for many many years. In the last 3 months they have become my worst nightmare! In Feb 2010 I did NOT receive a statement from them in the mail. I have multiple cards and need a paper trail to track them. When I received Marchs statement it said I was 1 month in arrears with a late fee attached. I called and they made me make an online payment before they would waive the late fee. Okay taken care of. In April I tried to use my Cap 1 card and it was rejected. I called then to find out why. They said that I did not pay my last months bill and it was the second time it happened so they suspended my account. Now why did I not make this payment...AGAIN...no statement in the mail. I called and had to make another online payment immediately as to have the late fee removed yet again. By now I have made a mental note as to what date Mays bill would be due. It is in 3 days and I just called them to ask where my statement is and of course they have NO clue. My address has not changed in 20 years, my mailman is reliable, and Im not one to misplace things. Every time I call I am assured that I will receive my next statement and I do not. I feel that I am being screwed around with and I feel that they are purposefully with holding my statements so that I will be late and they can charge me the late fees, and who knows who else they are doing this to? When you call you cant even get a person that can speak English and I have talked to many of them! Even the managers cant speak English. Capital One made a huge mistake when they outsourced their customer service to the Phillipines! Like we Americans don't need those jobs! DISGUSTING!
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