Capital One
Reviews and Complaints
Capital One Credit Card
Liars, thieves and crooks
My husband has a acct with capital one. In the last 3 yrs he has lost 2 jobs and had 2 heartaches resulting in a qwintuple (5)by-pass.
I am working 3 jobs trying to make end meet while he is recovering. I am of course behind on everything. His auto loan is almost paid off. Principle balance 1859 but with late fees 2953.
I contacted them to see if they would work with me regarding the late fees. I was advised that they do NOT ever waive fees unless it is their fault. I understand that but here is someone who needs help and I get a manager who says I Feel Your Pain how about I *** $88. Everything helps I guess.
I am trying to get this paid off so I can get assistance and save my home. I don't have that kind of money, I am borrowing it from my boss. Absolutely no sympathy, courtesy nothing.....of course I haven't pushed the issue of them taking unauthorized payments from my bank acct. I went thru *** trying to get that resolved with them.
I ended up going thru my own bank and disputed them to get my money back. Once this acct is paid off and I have my title I will let them know how I really feel.
That Manager that thinks she feels my pain doesn't know the half of it. But they will.........
Capitol one gap insurance are CROOKS!!
I bought a car in Jan, the next day I try to cancel the gap insurance. 6 months later Im still getting the run around.
$560 for some bullsh insurance that the dealer talked me into. The people at cap one auto act like they are complete *** Good luck canceling the bogus gap insurance !! Gap insurance is a complete rip off, it only protects the finance company, it does nothing for the consumer. Dont buy it and beware of dealers who insist on buying it !!
The dealer trys to tell you that they can get you a better finance rate if you get the gap insurance, which is completely bogus.
Then when you try to cancel (within 30 days there is supposedly no charge) they act like they dont even know you. Bogus !!
Capital annoyance calls
I have received multiple daily calls to my cell phone for almost a month, supposedly from Capital One. The first call of the day leaves a canned voice mail from "Linda" at Capital One telling me to call an 800 number. I don't have a Capital One account!
They call morning, afternoon, and night, even on weekends. I've gotten up to six calls in one day! On the times I have answered, I've gotten someone who doesn't seem to know what to say and is hard to understand when they do talk. I told them not to call me again, but all that happens is that the call number changes and it starts all over again.
I've checked the number lookup sites, and this happens to a lot of people. Most think it's not Capital One at all, just someone phishing.I tried to contact Capital One, but their site isn't very user friendly. Not only is it annoying, it's wearing out the battery in my cell phone!
Like the site says, "I'm pissed!"
Capital One calls my hous but I don't have any account with them
Capital One Master Card Worse Service
Capital One Direct Banking
Capitol One ignores federal law
Putting my credit score at 580
Capitol One freezing account without cause
I opened up a checking account with Capitol One bank. My payroll deposit goes directly there.
I recently sold my home and the proceeds also went into that account the next day. Since my house was sold I no longer live there (a concept Capitol One does not understand) I called into customer service to change the address on my account. All seemed fine with the representative. The VERY NEXT DAY, Capitol One frooze my checking account, returning checks, bouncing payments associated with the closing, with my move and with my settling into my new location.
Locked up ALL my money. I found out 4 days later when a small business called about my returned check. Calling Capitol One I found they had returned every online payment and check I had made, they could not tell me what they returned and on all the returned checks they marked Account Closed. This was supposedly Fraudulent Activity caused by my changing the address.
Now, 2 weeks later my address is still not changed, and when I call customer service they say sure, we will change your address just give us the information. When I ask what is different from the last time, they don't know so I won't change the address because I do not want them to freeze my account again. Seems I can never change the address on my account, possibly ever. What kind of lousy business practice is this?!?!
I am closing my account with them immediately.
Angela D'amico
I feel she should be fired. She is rude she is mean to all customers.
And she is bad for the capital one bank. She works in the commack branch in new york. Her name is Angela D'amico and she should be let go. I went into the store she treated me poorly.
And i will never do business with capital one bank ever again. If she is fired then maybe I will concider coming back to the commack branch. No customer should be treated like that.
And she needs to be punished accordingly. Thank you and have a nice day.
If paid in full on due date, we are charged late fee
I have used a credit card from Capital One for 5 years.
This month, I had weird experience with them.
I paid in full on due date, but next day I was charged past-due fee and interest. I can't understand how they can do like this.
They are a big company, but have poor computer system.
I have a proof of my payment on due date. But they just ignore me.
They just repeat the recorded message: "To avoid interest charges, you need to pay your statement ending balance in full each month before the statement closing date."
Of course, I did!! I paid in full on due date!!
I don't understand why I should invest my money for their poor system.
It is better to throw away my money!
What can I do to correct this issue?
I think this kind of cheating company should stop their business.
Bank eat my money "capital one"
Capital One Will Not Close My Account
DONT USE CAPITOL ONE
I had an $800 balance on my card I never received a statement from them so I called at the first of every month it stated the minimum payment amount and when it was due. For 18 months I paid the minimum amount due plus $20.
In January I called and the payment due was almost $400. I freaked out and listened to the transaction history. They had been charging me an over balance fee of $40 a month for 18 months plus a fee for not making enough of a payment. The minimum amount due each month wasnt even covering the fees they were charging me!
I couldnt afford the new minimum due of $400 and my balance on the card was now $1200. The not so helpful women on the phone said if I didn't make a payment for 6 months it would go to collections. It never did so for another year I was charge another $80 a month. I did a debt consolidation in May of this year and included this debt even thought I dont feel its fair that more than half the balance is fees.
Capital One is gladly accepting those payments and has also garnished my bank accounts. After my arrangement with the debt consolidators Capitol One transferred my account to an attorney, they have garnished all of my savings and checking accounts and my balance due is now $2700.
Now matter what I do I cant get rid of this balance and these fees. This is a typical big bank screwing the little guy.
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Only narrow-minded idiots pay an annual credit card fee. The best credit cards in the world have a $0 annual fee. You and your wife really need to take a course or two in financing and or business.
Why did your loser wife cancel her credit card. You sound like a loser too.
Get a life and start paying your bills so we don't have to in membership fees. :grin
24/7 customer service tried calling them at 1241 am and there office is closed