Latest review first
I paid off my auto loan nearly a year ago. Cap One has not released the lien on my title, altho I have called them numerous times. I have been assured my loan is paid in full and title will be sent in 30 days over & over. A year later what can I do? I can't...
I have been a Capital One Credit card holder for many years have never defaulted until now where I have fell into a hardship. I have 2 capital one credit cards and one Capital One car loan. I have fallen 1 month behind on my card payments with the situation I am in...
CAPITAL ONE--NOT A REAL BANL
THEY CAN'T GIVE INDIVIDUALS THE ABILITY TO WIRE FUNDS..ONLY COMPANIES. DEPOSITS WITH CHECKS OVER 5000.00 ARE HELD FOR 7 BUSINESS DAYS... THIS IS ONLY MY FINDINGS IN 3 BUSINESS DAYS... THE EDUCATION LEVEL OF THE EMPLOYEES WAS EMBARRASING.. THE MANAGEMENT WAS NO MORE EDUCATED THAN THE TELLERS AND OFFICERS THEY DIDN'T CALL BACK ON MORE THAN 1 OCCASION. AND WHEN I CONFRONTED THEM WITH THE SITUATION THAT ALL HAD AN ATTITUDE. THERE HAS TO BE A BETTER BANK OUT THERE FOR PEOPLE WHO NEED SERVICES. WITH TODAY'S FAILING BANKS I WOULD AND HAVE STAYED AWAY FROM THIS PIGGY BANK STAY AWAY FROM THE BANK
Don't use any Capital One credit card!
The worst credit card I ever experienced. I applied for their credit card with 1 year 0 apr promotion which would expire in November. But they began to charge finance fees in August. I called them in August and they credited back the finance charge and their manager admitted that 0 apr should expire in November. However, I noticed they still charge finance fees for September statement. I called them again, but they told me that 0 apr had expired in August and the last credit back was only courtesy continuation of the promotion. They could do nothing for me but apologized. I did not keep the offer letter, and they don't admit what they said. I was really pissed off, paid off the debt and closed the account immediately. Never Never apply for capital one credit card no matter how good the promotion looks. They cheat on customers and try to stole money from you. The customer service is very terrible.
This company needs to go out of business!! We hit a deer with or vehicle that is financed through them . Our insurance company made the check out to them and us. Their policy of course. They will not endorse the check and send it back so we can fix it anywhere we want....
Capital One Stole Money from Me
I opened an account over four years ago with their predessor Hibernia Bank which came with a free one year safe deposit box. After one year Hibernia called me to pay them for the box I didnt need it so I went in to close the box. Today I was charged for those three years and was told I couldn't prove the box was closed since I don't remember who helped me and am now short $135. The bank must be on hard times to do something like this. No one even works there from 3 years ago!!!
capitol one is the absolute worst financial insitution out ther they try to devise ways to make you fail, I have been paying a car loan for five years without fail on time they then at the end of the loan lifr coun days you did not pay exactly on the due date (due date...
Capital One in Long Beach, California - Capitalone is uncaring
I have a personal loan with Capitalone. The payments come out of my checking each month, so they know they are going to get paid. There was an accident in front of my house and two of the family cars were totaled which made finances tight. I ask if they would defer a payment until the end of the loan. Do you think they would, of course not. They didn't even look at my account to see that I had been paying double on everything for over a year. They are uncaring individuals. I am very unhappy with them.
I recently received a "special offer" for 0% APR for 12 months from Capital One. The letter stated that if I used any of the three attached checks by the deadline, I would receive this low interest rate for a year. So I used two checks (both of which were...
Capital One Must be hurting too.
I have had numerous credit card accounts with Capital ONe. (personal , 2 businesses etc) AND Have been a customer for years, paid bills on time, have never faltered paying on time, and they are unreasonable on a request a simple as reopening a Credit Card that I HAVE had for years, which happened to have an interest rate of 7% . I shut 1 OUT OF 3 Visa cards down in error, since I had too many, and when I called back within minutes of what I had done, (shutting down the one with longevity) they declined/could not be reasoned with, making the consumer feel insulted for even having used them. They refused to reinstate, guessing it was too good of a rate, and also not letting me know this while in the process of cancelling. Mistakes are made by consumers. The economy is horrible, the debts are high, yet to not allow a consumer that has had a perfect track record with these folks for over 10years by not allowing one to reinstate the card one has for years (wanted to keep it due to longevity...not so much interest rate, although that is inticing...) is an insult. I feel Capital ONe needs to revamp their phone call center also . They all hide behind generic phone #'s. The supervisors are no help, the customer service reps get all the blunt, and are forced to shuffle requests on to too many (incompetent) management levels . I will now cancel ALL of our Capital One cards after this ridiculous ordeal. Good Luck Capital One. Your impeccable service has fallen on the way-side. The 90's are over and you are now feeling it too, by insulting your good clients . I will make sure anyone who even thinks about using Capital One goes on to the many COMPLAINT web pages you are starting to accumulate, and understands up front that the customer service is poor. All they want is cards to be opened, do not care for the clients with longevity that helped build the company... AMerican Express here we come!!!
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