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Capital One in Washington, District Of Columbia - CapOne will take your money...and not give it back
I had a long standing money market account with Capital One. I called to order checks. My mail box was broken into and I called to cancell the checks. I was informed since I had no sig card, no checks could ever have been sent and there was no record of checks being printed for my account. A few weeks later....checks were cashed. I called, we froze the account. I signed and returned and affidavate to get my money back...it was outsite their "ten day period" and now they will not give me my money for an error THEY made and could have prevented. HOURS were wasted on the phone. horrible customer service. bank elsewhere
Capital one is suing for a debt 7 years old
I took out a secured account with Capital One 14 years ago and the account was closed 7 years ago and now they are suing me for the balance they kept my 3,500.00 deposit and is now suing for 12,000 almost 10,000.00 of this is fees. I tried to work with them by sending payments but they still added late fees no matter when the payment arrived. One more I paid 1,000. in monthly payments but instead of deducing my deposits and 1,180 dollars from the balance they added it to the balance. I tired telling them this error several months and they refused to do anything about it, they simply send letters saying I owed them 3,000 and something dollars. I tried calling, writing and everything under the sun them to apply the amount to the balance due which would have cleared the entire debt but they refused and here it is almost 8 years after they closed the account and kept all deposits they are suing me. I know this is illegal but what do you do about it. Even after they closed the account they still continued to add late fees to it.
Capital One in Cleveland, Ohio - How can a credit card company report a card that didn't exist!?
So I am trying to purchase my first home and my credit report was pulled. Capital One came up on my credit and I have never had an account with them. When I called they looked up my ssn and names and phone numbers and they couldn't find anything! When I asked how this was possible they said when they report to the credit bureau they just report your first initial and last name so whoever has a similar name or ssn could be the one who gets assigned the credi. WHAT? I am so confused, have any thoughts?
Capital One in Macon, Georgia - Can Capitol One garnish a closed Checking account
In 2003 I started having Medical Issues.I called Capitol One and closed out my credit card and made a payment which left me a balance of approx. 250.00 I am now drawing a small SSI check.I did not ask to get sick, and I surely didnt know they could take a 245.00 balance and turn it into 2200.00 they first got a judgement on me for 1600.00,a few wks ago they tried to garnish a checking account that was closed and now I owe them 2200.00. Is there anything I can do? Is there anything i can do? Please Help Me.
Capital One in Dallas, Texas - I was gonna post a complaint, but I realized
This is sad but true: These credit card money changers, such as Capital One and the others are no better. They are all the same. They just have different colored credit/debit cards and different signs and checks. There is no such thing as a "neighborly bank", these corporations are in the business for the big buck and to intimidate as many people as possible by showing you, the consumer, just how powerful they really are in fact. Scary isn't it.? I dont know what all of you are going to do, but for me I will put my trust in the Lord and let him take care of Satan his way.
Capital One adds on finance charge even if paid on time
Capital One has been adding a finance charge to my billing even if I have paid amount in full, on time. I complained, they returned amount. Next billing, same finance charge tacked on again. I have also asked them to remove a charge for item I did not sign up for. I have stopped using this credit card. I did not expect any statement for last month. They added the finance charge, then the item I asked to be removed, then added $15 late payment. When I emailed them, they told me to go to the merchant. But my dispute is with them, not with any merchant. I am frustrated!!!!
I obtained a Capital One VISA card because they claim not to charge any fee when their credit cards are used outside of the US, and I frequently travel internationally. I used this VISA card occasionally. About three weeks ago I noticed by chance that the mailing...
Capital One in Cleveland, Ohio - Be Careful With CapOne Credit
I would just want to state that everyone should be careful with CapOne and their credit guidelines. The biggest complaint for me was with their Overlimit and Past Due Fees which I felt were really ridiculous. They were very quick to add on Overlimit and Past due fees but not so quick to offer solutions when there was a reall issue. I explained initially that a due date on the 1st would not be possible as I never received income until the 3rd of each month. I had a limit of $500 which was quickly used by the Overlimit and Past due charges. When I asked customer service for assistance they offered none. I didn't know I could change the payment date until another customer advised me. At the juncture the bill had reached an amount that I couldn't meet each month to bring it under limit. That meant that each month I was paying $40 overlimit and never being able to under the limit because the additional fee each month put the payment out of reach. It was just crazy. I finally got tired of arguing and filed Bankruptcy. Do you think that was what they wanted....
Capital One in Worcester, Massachusetts - Capitol one
GOT CHECKS FROM CAPITOL ONE, USED ONE AS A GIFT TO A FRIEND. HER BANK HELD IT FOR 3 DAYS, NEXT THING I KNOW I RECEIVE A LETTER AND THE COPY OF THE CHECK THAT SAID REFER TO MAKER. CALLED CAPITOL, EXPLAINED WHAT I HAD DONE, ALL THEY SAID IT COULD HAVE BEEN THE BANK PROCESSING TWICE. THIS IS WHEN MY NIGHTMARE BEGIN WITH THEM. 7 DIFFERENT TIMES I CALLED AND EACH TIME I SPOKE TO ALEAST 3 PEOPLE EXPLAING THE STORY OVER AND OVER. DID A 3 WAY WITH MY FRIENDS BANK TWICE, STILL NO ANSWER OF WHAT HAD HAPPEN. MY FRIENDS ACCOUNT GOT FROZEN DUE TO THIS ISSUE. I NEVER WANT TO HEAR FROM THEM AGAIN.
Capital One in Greenville, South Carolina - Capitol one
i made a payment and they want to hold it for 14 days? but why? my son is 300 miles from me and he needs cash fast but capitol one wants too hold my money for 14 days, what kind of company i'm i dealing with?i am so pissed this makes ni sense to me where is your money when you really need it and your told its a company rule when they want to have you heard anything so ***?pissed,pissed, ***, ***. i want my money applied to my account now not in 14 days why pay our bills when we get no service?
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