I was locked out of my account because of this new *** 2-factor authentication, I no longer have a cellphone, so I can't get the stupid code to log in.
And because I am paperless, I have NO WAY to pay my bill!
Now I am probably going to take a hit on my credit when I miss a payment, not to mention, there's no way for me to contact them through chat or email.
So now, I have drive around and try and find a payphone (good luck!) do I can call their 800 number to unlock my stupid online account.
I will no longer be using their cards, or any others that force this ridiculous security crap on their customers.
Reason of review: Website is ***.
Capital One Pros: Offers and rewards.
Capital One Cons: Website.