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Capital One in Sioux Falls, South Dakota - Legacy and Blaze are First Premier Ripp Off Cult

1.0
Details
Open yeself a secured MC with Capital One, and save all the hassles. These guys thrives on people with low credit scores! Anyone dealing with any bank out of Sioux Falls, South Dakota, asks for trouble. No matter what Micky Mouse name, they go under! No one stops them from bad practice, loust customer services law suits, fake calls, you name it. Get yeself a Secured CapitalOne MC, with a raise after 6 months and no annual fees, and all other phony named fees! I keep sending my forms back in their prepaid envelope and told them who are they trying to fool? 29.9% Interest? They are out of their minds!
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Review
#775346 Review #775346 is a subjective opinion of poster.
Pros
  • Card design
Reason of review
This joke has got to stop!
Tags
  • Financial services
  • Bank Card
In november i applied for a secured credit card to try to build my credit... less than a week passed and my security deposit was withdrawn from my bank account. Now, its january... still no card so i called capital one.... they argued with me that no payment was ever...
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Review
#774342 Review #774342 is a subjective opinion of poster.
Reason of review
Problems with payment

Capital One in Moncton, New Brunswick - JOHN FROM NEWBRUNSWICK OFFICE WORLD CLASS CSR THE BEST

5.0
Details
i have been with capital one now for serveral years but recently in December we started having problems and was not getting anywhere with the agents and managers fed up decided to close my account i was angry *** off was ready to like explode then this agent came on the line verified my account i told him what my problem was and he handled it like a real Boss he really is an asset to Capital One his name is JOHN FROM THE NEWBRUNSWICK OFFICE he is a star you have no idea what world class customer service is until you speak to JOHN FROM THE NEWBRUNSWICK OFFICE i even wondered to my self that he should be a Manager the way he handled my problem and i had spoken to a Manager that had no qualities or business acumen when he came on the phone . That should be JOHN FROM THE NEWBRUNSWICK OFFICE . oh i already sent this off everyone should know not everyone in Capital one is a pain in the foot there are people like JOHN FROM THE NEWBRUNSWICK OFFICE below is what i sent out hope it gets to the right place.He should be a Manager or a Resolution expert or something he is GOOOOOOOOOOOOOD way qualified than most not sure how they hire he has the best interest of the Company he is an Asset. This is a complaint about the World Class Customer Service i got from John he is the best Customer Service rep i spoke to he listened communicated understanding gave a loyalty comment and it only took under 5mins he took ownership of the situation clarified came back with a solution i was mad at capital one 1 minute before i made the call i was ready to tell all my friends family members not to go with capital one i have recommended a few. Just speaking to John from the Newbrunswick office he just handled my concerns with a professional coutesy he definitely is a Manager Material he just won me over and now am an advocate for capital one customer service all because of a person that knows what it means to Provide World Class Customer Service JOHN FROM NEWBRUNSWICK OFFICE WORLD CLASS CAPITAL ONE MASTERCARD REPRESENTATIVE HE SHOULD BE THE FACE OF THE COMPANY CAPITALONE MASTERCARD
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1 comment
Anonymous
#1097560

Nice review of yourself JOHN FROM CAPITAL ONE!!!!!!

Review
#773810 Review #773810 is a subjective opinion of poster.
Pros
  • John from newbrunswick office
Reason of review
World Class Customer Service JOHN FROM THE NEWBRUNSWICK OFFICE
Tags
  • World Class Service
  • Resolution Expert

Capital One has ruined my credit.

The prepaid $300.00 Capital One credit card was closed on my request in 2011 and their charges in the amount $162.00 were as well paid at the time of closing. They promised, that it will be no issue on my credit and now in 2016 is still on my credit report. Charges were for late payment of their charges on the top of charges. I was abroad for several months and was unable to make payment and this was explained to them. It's time finally this Capital One company be closed for good as they're no help, just stealing money and reputation of consumers.
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1 comment
Anonymous
#1111304

Nobody from Capital one has contacted me yet as of February 13''16.Thanks.

Review
#770528 Review #770528 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Remove Capital One from my credit report as it was agreed when closing the card with Capital One 6 years ago. Forward removal info to Equifax and Transununion.
1.0
Details
Our motto is if we were starving, homeless, completely destitute, we would absolutely avoid this company at all costs. We wouldn't take their money if they were throwing it at us after our experience. Back in 2005 we had little to no credit, and you need credit to buy...
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Review
#768720 Review #768720 is a subjective opinion of poster.
Reason of review
Poor customer service
to all who have been victims of credit card fruaud I too was a victim except I did my own investigation and found one person in north Carolina who used the card and as we speak she is being arrested as she was doing it again and again for more than two and half years...
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1 comment
Anonymous
#1113632

any financial institution including capital one will remove a fraudulent credit card from your credit report INCLUDING the hard inquiry. You also never have to pay the money.

Legally once you file it as fraud you have to request the information in a specific format or have the police request it for you. Obviously you did not ask the right questions. Go to the FTC website - the Federal Trade Commission and read what your legal rights are instead of accusing honest working people in foreign countries of being crooks.

So you must be a wiseguy or a crook from Staten Island huh? We see where you live, lots of crooks in NY.

Review
#766245 Review #766245 is a subjective opinion of poster.
Reason of review
Problems with payment
I have been in the process of getting my loan modified. I have talked to soo many account managers that it has become unreliable of who I talk to. Today I called to speak to one account manager that has been the constant I am suppose to call and he was not in. So I...
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Review
#764469 Review #764469 is a subjective opinion of poster.
Cons
  • Processing of the refinacing
Reason of review
Poor customer service

Capital One screws me again

1.7
Details
ANOTHER TIME MY CAR IS GONE! Yet again, this company has screwed me over! They cancelled my Direct Pay and took my car, so I have to try to get my car back out of wherever they are holding it. Called the "customer service" and the person I spoke with is giving me information about how they could not find payments. This is the second time I have had to deal with this issue! HORRIBLE car loan company! Run for the hills if a car dealership tells you they approved you with Capital One.
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Review
#764345 Review #764345 is a subjective opinion of poster.
Cons
  • Lack of communication
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Capital One in Poulsbo, Washington - I one hour too long to wait for a customer service rep to get to me?

"We're experiencing a higher than usual volume of calls." I understand there are people in the US who are out of work. Please hire some of them. I did exactly what Capital One wanted me to do. I gave up after holding for a total of 60 minutes on two different numbers I was directed by them to call to question a charge. I resorted to using the online dispute system, but know it will get kicked back to me because the template is not appropriate for every (my) concern. I know they will direct me to call the fake customer service number. How do customers get customer service from Capital One?
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1 comment
Anonymous
#1089349

DON'T USE THEIR CARD.

DISCOVER CARD HIRES IN AMERICA

Review
#763902 Review #763902 is a subjective opinion of poster.
Cons
  • Access to customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Capital one investment deartment crooks,liars,childish

this is the worst invested company. I've had this account for about 5years i decided to sell some of my shares thats when they closed my account sold my stocks and told me i have to wait 90 days to transfer my funds back to the bank they got it from. they never give me a reason for their actions. the rep said they have the right to do what ever they want. the reps are bullies and are personally targeting me for unknown reasons. they are playing games. this rep Amy Thompson was rude and nasty to me on several occasions. i writing letters and making phone calls.
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Review
#763601 Review #763601 is a subjective opinion of poster.
Pros
  • Negative
Cons
  • Service
Reason of review
Poor customer service
Loss
$3700
Preferred solution
Full refund