Filter by rating
filters
State:
Show
City:
Show
Product:
Show
I was on vacation in Amsterdam and an ATM ate my card. I called Capital One instantly to get a replacement. The teller who answered my card acted like this had never happened before, and was quick to point out that he was an independent answering service and he had no...
View full review
Review
#649382 Review #649382 is a subjective opinion of poster.
Reason of review
Poor customer service

Billing Department Review

Sued us because we were paying our bill then bills stopped coming and they said made a mistake and sent us in to be sued and now they won't fix it
View full review
Review
#647760 Review #647760 is a subjective opinion of poster.
Reason of review
Problems with payment

Capital One in Orlando, Florida - Unfair Repossion of my Vehicle

Bought a BMW 525 in 2006 for $30,000. I took a loan for 60 months. Paid the entire loan amount. Left the country due to family emergency and found out that Capital One repossessed the vehicle over $ 1200 of Late Fees assessed over the life of loan. My paid off vehicle is gone , and I am stuck with a Repo on my credit. Please advise what should I do.? Capital One will not listen. Is there any type of Legal way of challenging this act as I am not able to get any credit due to this Repo. Please advise ....
View full review
Review
#646965 Review #646965 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
I have had a brokerage account with sharebuilder since they used to be associated with Costco (several years). I was using this account to grow emergency funds. Unfortunately the day came that I needed to withdraw these funds for their intended use. I followed the...
View full review
Review
#645369 Review #645369 is a subjective opinion of poster.
Reason of review
Poor customer service
Sent in my deposit ($100 instead of $99) and charged the amount and added another $100. After a couple of months, I decided to raise my credit line. All you have to do is send in a higher deposit. Sent in $200. Everything was fine until I started getting emails...
View full review
Review
#644769 Review #644769 is a subjective opinion of poster.
Cons
  • Forced deposit payments
Reason of review
Not as described/ advertised

Capital One in Springboro, Ohio - Would NOT help with resolving Fraud Protection Case

2.3
Details
My card was blocked when I was traveling for work. The amount of effort and time it is taking to get my card unrestricted is absurd. I uploaded several documents with my proof of residency including my drivers license, birth certificate, and 401k receipt but capital one refused to acknowledge any of these. There is zero way to contact the fraud protection department via email and every time I'm on the phone with them I am speaking with a different person who does not know and does not care about the case or the situation who only wants the procedure to be followed. I offered to Skype or video chat, sent pictures of me with all my documents proving who I am and they still are taking ages to do anything.
View full review
Review
#643649 Review #643649 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2000
Preferred solution
I want my time back. I want my cards to work. I want to talk to someone who tries to understand the situation instead of just trying to follow the procedures. I want this to be resolved.

Capital One - Credit Card Review from Houston, Texas

Why the *** do yall have credits cards that supposely help you improve you damm credit if yall keep refusing me.. Please help me understand how the *** can yall help me if yall wont give me the damm card in the first place.
View full review
1 comment
Anonymous
#989862

A credit card is in business to make money. Since you aren't being approved, it's safe to assume you messed up at some point.

Probably didn't pay your balances and ended up in a delinquent/charge off status. You can't blame a company for seeing you as a huge risk. The only one you have to blame is... Yourself.

A secured card will be the best way to go. You won't be as much of a risk when you put money into the card first.

Review
#642444 Review #642444 is a subjective opinion of poster.
Reason of review
Poor customer service

Capital One - Loan Review from Chandler, Arizona

I already knew my car was going to get repossessed and I called capital one to see if they can give me some time to make a payment. A collector named Taii or Tae that's the name he gave me. Right away he told me to check outside my home and see if there's a tow truck and I said no then he goes on to say well there should be one right there pretty soon and I said I'm not home and he says they'll be a tow truck behind you everywhere I go. To me it sounded like he was threatening me and he didn't let me speak to a manager.
View full review
Review
#642127 Review #642127 is a subjective opinion of poster.
Reason of review
Problems with payment

Capital One - Credit Card Review from Baltimore, Maryland

1.0
Details
I applied for a Capital One Credit Card, rebuilding my Credit Score, after not using credit cards in nearly 15 years. They gave me a 250.00 Credit Limit. After a few months, I added an Additional $250.00, which would give me $500.00 in Available Credit. The money went out, I always paid more than the minimum payment. But when I would get my Statement. It was always as close to the limit, never seeing my additional $250.00 available for Credit Charges. I'm Paying the current balance off, and reporting to the DC Better Business Bureau. As I also opened a Savings account for my God Child, that no statement on that account has ever been presented. They need to be Shut Down People
View full review
Review
#641252 Review #641252 is a subjective opinion of poster.
Reason of review
Problems with payment
The FBI shut down some of Capitol One's websites for selling stolen credit card numbers. Capitol One refused to reimburse consumers after Minnesota's Attorney General found them guilty of profiting by tricking consumers. They recently started charging me an annual fee...
View full review
1 comment
Anonymous
#989864

I may take this review a little more seriously if you knew How to spell the company name. It's CAPITAL ONE.

Review
#640379 Review #640379 is a subjective opinion of poster.
Reason of review
Poor customer service