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Capital One in Montclair, New Jersey - Deposit of cheque

One of our client issued cheque in the name of our employee which the employee himself went to the bank for deposit in the company business account and was not allowed by the teller and her supervisor as it was almost the closing of the bank transaction for the day. Next working day the employee went to other branch of capital one and here the teller did not allowed the cheque to be deposited by the supervisor after making a call to the owner of the business deposited the cheque. Two different branch supervisor have two different working knowledge.,.
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Review
#471152 Review #471152 is a subjective opinion of poster.

Capital One in Hagerstown, Maryland - Bill payment

I have been with capital one for many years they were my first credit card andtthen they gave me an offer to bank with them. I have never over drawn my acct i always use the bill payment to pay my bills same day every two weeks and usually around the same time. This time the changed their cut off time and posted charges to my account when they knew I didn't have the money. Instead of contacting me they billed me 4 over draft fees. When i called the agent I spoke with was also surprised i was billed those fees sh e gave me some of the credits back.I called in to try and get the other credits and was told it was MY fault and i would not get any more money from them. Tge man i spoke with said they are going to just give their money away. I used to always refer my friends and family , my fiancee and i were going to open a joint bank account with them. But after this I'm going to be looking for a back that actually treats their customers with respect.
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2 comments
Anonymous
#771970

Go to a credit union and open a checking acct there. Anyone who still uses a bank today is being ripped off for fees that credit unions don't charge.

saracoolmd
#771972
@CPA Dan

Thank you for the info

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Review
#470269 Review #470269 is a subjective opinion of poster.
Product
Capital One Credit Card

Capital One - Capitol One Services, Inc Prepaid debit card scam

I sent Capitol One Services, Inc. a deposit to open a debit card account in December of 2012. I have also paid a membership fee. They have failed to activate my card. They have requested documents for proof of ownership of the account I sent the deposit from. I have faxed this information to them 3 times. The first two times they denied receiving it. The third time they said that they received the paperwork and would call me back within 24-48 hours. A month later I called and received the same reply, that they would process the paperwork and call me back in 24-48 hours. It has been another month and I've had no response other than automated billing notices. In the several phone calls I've made they said they would reverse the membership fee's that I've already paid, since I have not had access to my account. I have not received any money back, my card is still not active, and they are billing me for a yearly membership fee and adding late fees.
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1 comment
Anonymous
#795160

I just received an offer from GM to apply for the 5 percent on the first $5000 every month. I knew there was a catch, so I Googled it.

I was no born yesterday. I will not apply and the offer I received is going into the garbage

Review
#469650 Review #469650 is a subjective opinion of poster.
Product
Capital One Credit Card
Loss
$160
Tags
  • Capitol One Services
After 2 weeks of going with a $0.00 balance in my checking account as the poor college student I am, they closed my account without a single email or phone call or letter. This is not the part I am upset about, I didn't know they had closed my account, and I went to...
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Review
#469142 Review #469142 is a subjective opinion of poster.
Product
Capital One Checking Account

Capital One in Salt Lake City, Utah - I have cancelled this in November,but still have charges

4388642488783617 Montgomery I still have charges and still have charges and late charges. I have sent the bill but I think you owe what I owe. Why do I still get charges? Why not pay back? I have tired of you not folowing. I keep complaining but I still need you to stop these payments. I have spent a lot of money on charges and I am tired of it. Please sove this problem as soon as possible. I have cancelled this completely. Please solve this problem. I hope I have solved this problem. Please stop the charges and cause the charges and extra charges
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2 comments
Anonymous
#1243564

I know this is old but did I really just read your ENTIRE cc number?

Anonymous
#830362

Smart. Let me Post my credit card number on a public site.

Maybe that's why you have charges??

You are an *** ***. Leave, Now.

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Review
#468827 Review #468827 is a subjective opinion of poster.
Loss
$77

Capital One in Burnaby, British Columbia - They cancelled my card out of the blue

I got a capital one card and had a limit of 7500.00. I was never late with any bill payments. The card was paid on time. I called this summer to ask them about a charge I of 65,000 and if I can up the limit or send them a cheque. They told me how to do it. I advised it was for a business. This Christmas they cancelled my card without any warning. Basically it was too expensive to give me points b/c I paid off the balance everytime but they said it was because of the business charges.
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3 comments
Anonymous
#1243566

I know this is old but they can cancel a personal card that's being used for business purposes. The phone company even does this (though not many people have landlines any more).

Anonymous
#872908

They just did this to me today!!

No warning, I went to use my card and it declined for $25.00!!

When I called in they said I spend $19,000.00 in June when my credit limit was only $5000.00!!

Well ya, I did...after requesting an increase which they denied!! I wanted to benefit from the travel points so during a home renovation I'd literally come home from purchasing material and pay my credit card right away.

Reno's add up and I wanted my points!!

No notice, nothing...they just cancelled it!!

I to pay my bill every month and never carry a balance!! Guess they're not getting enough out of us to make the paper work worth while!!

I made sure to cancel my Gold card as well. *** Capital One!!

Anonymous
#830365

What? Paying your bill has NOTHING to do with earning points.

You earn when you charge.

Legally, they can close your account for any reason. Move on.

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Review
#468348 Review #468348 is a subjective opinion of poster.
Product
Capital One Credit Card
Loss
$1300

Capital One in Riverside, California - Insist on putting fraudulent charges on my account

When I discovered fraudulent charges on my account they put them back on my statement, because someone signed and had a card. The signatures look nothing like mine. I have already sent two letters, this must be the worst credit card company in the World. I told them today I was destroying my card, because they don't care about their customer. They essentially called me a liar and I have a perfect record of payments. I was distressed enough that I cut my card up while on the phone with customer service. I hope Alec Baldwin gets his Capital One card hacked and gets a taste of what he is pushing on TV.
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Review
#468291 Review #468291 is a subjective opinion of poster.
Service
Capital One Customer Care
Loss
$550

Capital One in Jackson, Mississippi - Liars

I got an auto loan with COAF in September 2011. My account is on auto draft, but yet they tell me I missed a payment! If I've been behind one that payment for over a year why didn't any body contact me until I called them!! So I called them December 2013 to make my November payment that I knew I was going to miss to pay it and all of a sudden I'm behind!!! I checked my transaction records and all records year to date says they have been received and only one return which I was aware of n that was November 27 payment but It was paid first of December. I have yet to recieve a transaction history for the year prior to that!! Then I cancelled all auto payments n they still took money from my account after they sent letters saying direct pay was discontinued!! So they better out my money back in my account or there will be problems between them and I!!!
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1 comment
Anonymous
#989652

Old Post to comment I know. But for anyone reading this now or in the future.

We need 3 business days to cancel direct pay. If its less, direct pay can be cancel, but it will only be for the next upcoming payments.

Review
#468170 Review #468170 is a subjective opinion of poster.
Service
Capital One Loan

Capital One in Ottawa, Ontario - Cancelled card months ago, charged annual fee

I cancelled this card about 4 months ago as I switched to non fee cards. Didn't receive a statement for about 3 month then suddenly, I believe $59 annual fee. Uhhh, I cancelled it! People on phone were rude (2) and pretended that there was no record of my call. I don't believe that for NY nanosecond.. Never again capital one! Never! Buyer beware! I am so tired of companies that think they can provide horrid service for high prices.. and lie. Just avoid!Really, you are going to screw up then be rude to me? My husband was there listening when I cancelled it- they are not being truthful unless they don't keep appropriate records!
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1 comment
Anonymous
#760178

while i'm sorry you feel this way you should realize this is standard practice. that's why whenever you cancel ANY card you have them give you some kind of verification code AND request mailed confirmation of some kind stating the card has been canceled.

I had this same situation happen with another credit card not capitol one where after I canceled they tried sending me a bill for the annual fee. I called up and thankfully I had the confirmation # the person on the phone had given me and a letter that I had requested be sent to me verifying it was canceled.

so instead of blaming capitol one why not take some responsibility yourself and admit you didn't keep diligently on the situation like you should have. you NEVER take a company for their word till you have something in writing like I did.

Review
#464616 Review #464616 is a subjective opinion of poster.
Loss
$59

Capital One in San Diego, California - Compliants

I tried to figure out how to file a formal complaint and was given misinformation by a supervisor. I spoke to another worker and a supervisor with capital one and was given different information. There is no way to verify who was telling the truth and who was fabricating the information given to me. But my compliant is against Reid employee ID jwh437 and if someone else has a complaint with this individual maybe we can link up and take this further. He was rude and giving off information that was not apart of the company for some time now.
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1 comment
Anonymous
#830367

Capital one employees are treated like *** by people like you. And you people wonder why no one gives a ***.

Learn to do things for your self instead of calling customer service.

$13 an hour associate could care less about you. Complain all you want, it means nothing.

Review
#462264 Review #462264 is a subjective opinion of poster.
Loss
$500