Latest review first
Capital One Harrassing Phone Calls
Capital one keeps calling our foundation, at least twice a day. Early morning, late at night, etc. We have a new vonage number but they keep calling for the previous owner. No matter what we say....they don't stop. Unfortunately we are a non-profit Chronic Disease Foundation and have to answer our phone. This has gone on for 3 weeks. Nothing is sacred to this bank... not even a foundation trying to help the chronically ill! What can be done? They say we will go on no call lists....but it keeps happening! We have spoken to manager's etc. Help
Capital One in Palmerton, Pennsylvania - In competency
I was on the phone with capital one for 46 minutes, I made a payment online and then called to change the date since the money was available sooner. When I called I reviewed the bank information. I have two bank accounts listed. To my surprised they used the wrong information. My other bank stopped payment and waved the fee. Now, I am told to call back, really, even when capital one screwed up. I need to wait a few days and will be charged a late fee and interest, REALLY! So, as a capital one customer I cannot believe after speaking with three people that nothing more could be done. They wanted me to send in a check, are they kidding and screw that up as well. I am not wasting the stamp!
I made a payment on 7/21, my due date, for the minimum amount using their mobile app. I have used the same "savings" account plenty of times in the past, with no problem. I made my payment and thought that everything was fine. A few days later, I went to withdraw funds...
Capital One in Washington, District Of Columbia - Confirmed payment on email then held payment for 9 days
Capital One Master Card has horrible customer service policies! I payed my balance in full electronically through my bank's bill pay system. I have been paying this same way for years. I received an email confirming that my payment posted to my account three days prior. However, when I tried to use the card it did not work. I called Capital One and was told that they had put my payment on hold for 9 days! I am furious!!! It was an electronic payment from my bank, and my credit should have been available to me. Credit card companies have their own investments, and it is very clear to me that they wanted to hold the money, so that they could gain interest on their investments, rather than making my credit available to me. My advice -- NEVER get a credit card from CAPITAL ONE.
Capital One in Evergreen Park, Illinois - Capitol one auto
I keep getting turn down because I do not make 1750.00 a month and I believe that is outragous I believe as long the person works for a company 5 or more Capitol One should approve the person without a co signer . Cause I do not see anyone making more then 7.85 starting a job and I make more than that so I really do not know what Capitol One wants from people like me I only get hour I am granted maybe you worked part time before working for Capitol One I believe that you should change this ruling
Capital One - Incompetent
Went through the drive thru. Withdrew money on my Savings. I didn't know the acct number so i circled savings. the teller withdrew money on my checking acct. when i brought it to her attn: she said i didn't specify. Told her i did, look at the slip, and if i didn't why didn't you confirm w/me which i wanted the money to come from instead of picking and choosing. she never apologized but had no problem blaming me for her error in vision. then told me well i can redeposit the money into the checking acct and come into the branch to withdraw from the correct acct. this girl was incompetent. if she would've apologized for her error i wouldn't be writing this review.
Being harassed by Capital One; have never had an account with them
I am being continuously harassed by Capital One Auto Finance looking for someone who has never lived at my house or used my telephone number. No party in my household has had an account with Capital One; they continuously call looking for someone else. I have called and spoken to five different supervisors regarding having my number removed from their database, have received assurance from all 5 that this would be taken care of, and yet have had 4 harassing phone calls from them in the past 8 days. This company is terrible--avoid them like the plague if you are thinking about financing through them!
Capital One in Duluth, Minnesota - Alec Baldwin
Get rid of that racist hypocrite, Alec Baldwin! Get rid of Alec Baldwin! Get rid of the loser, Alec Baldwin! Dump Alec Baldwin, I can't stand seeing that guy advertise your company! Get rid of Alec Baldwin! He is not helping your company at all! Get rid of that awful liberal who thinks he can say or do anything and not be held accountable for it! What a loser he is - dump him! He is a racist hothead! Get someone else to do your commercials! Get rid of him! I am not the only one who thinks like this! Get rid of the him now! We all have heard enough of him!
I too have been in several of the same situations as many of these people!!! They do not care. You can forget trying to work with them. Get one day, and I do mean one day behind, they harass the *** out of you and do not stop!!!!!! Never Again!!!!!!! These are the...
Capital One in Boston, Massachusetts - Very bad experience
I am in USA for 3 weeks and got my SS#, I have no history and applied for Capital One. Their customer service in chat suggested Capital One Cash Rewards for Newcomers Credit Card -http://www.capitalone.com/credit-cards/cash-rewards-for-newcomers I have a good income and applied for it, in 20 seconds system declined it. THEY DID NOT CHECK ANY INCOME OR EMPLOYMENT BUT THEY REPORTED IT TO all 3 bureaus!!! I was escalated to 3 managers in their customer service which was completely poor and unhelpful. But in the end I am screwed up!! One of their managers offered to apply for their secured cards which has annual fee , it answers my question. they just make such card advertisement for attracting people to secured cards!!! They screwed my credit history which I wanted to start in US with them, their service is so poor, what I can do know. The only thing is go to court.
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