Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Paid off auto loan on 3/5/13 for elderly mother's car. Told title in mail in 5-7 days. On 3/15 I received release of lien letter in mail but no title. I called and was told it was destroyed in mailing process. Told CO requested expedited duplicate title service and...
View full review
4 comments
Anonymous
#1103171

You receive the title with the lienholder and yourself on the title. They give you lien release letter so you can have the lienholder removed from the title yourself.

How do i know this? Ive paid off a car & a truck. You lost the title and now you're mad cause you have to go through the process of getting a new title.

Do like most responsible people do. Put you valuable paperwork such as birth certificates & titles in a secure rememberable place.

View more comments
Review
#397395 Review #397395 is a subjective opinion of poster.
Loss
$8999
Tags
  • Interest
I have had my Orchard Bank Card since 2000. Recently CapitalOne bought out Orchard Bank and sent me a letter welcoming me to the Capital One Family. The letter boasted that nothing would change with the way our credit card bill was paid. I have paid my bill on time for...
View full review
3 comments
Anonymous
#767419

This "shesharpshoots" is Xtremely litigious and delusional. Aside from her complaint(s) against WD and Cap1, she has filed a lawsuit against Loma Linda Hospital for wrongful death (all cases were dismissed). This "shesharpshoots" has also admitted to illegally recording conversations using a hidden USB recorder. She has filed false police complaints against gossip commenters, stating these commenters hired a hitman to kill her.

She has also accused a member of the LAPD of abusing his authority to gain info about her.

"Shesharpshoots" is a very bad shot; not a sharpshooter, and belongs in a mental institution.

I wish Good Luck to anyone seeking advise from this person.

View more comments
Review
#394795 Review #394795 is a subjective opinion of poster.
Loss
$5000

Capital One in Columbus, Ohio - Account balance

On Monday March 11,2013 I spoke with Supervisor Mike Franco we discussed the payoff on my 2008 Suzuki XL7 he quoted me a payoff amount that the offer was good until the 21st of March along with waiving the late fees I contacted Mike on the 21st and he then wanted to renig on the offer he had made me, where is the loyalty with this company? it is a shame this company has people like this working for them I hate LIARS! really bad company to do business with cannot wait till this is over will never deal with this company ever again in life! PLEASE ADVISE
View full review
Review
#394688 Review #394688 is a subjective opinion of poster.

Capital One - Grandma

I paid off my credit card on March 6, 2013, then get a statement on March 19, 2013 telling me I OWE INTEREST FROM FEB. 2013 ? When I called to try to get an answer for this, I am told that I "don't understand interest"....WTH? I understand that I was told on the phone what my TOTAL PAYOFF was, NOW THIS ? I do understand interest, I also understand a scammer when I talk to them......I have filed a compliant with the BBB, I do not mind paying what I owe, but I will NOT pay bogus charges.....I also cut up the card and sent it back....I prefer to do business with HONEST, ETHICAL COMPANIES....
View full review
Review
#394566 Review #394566 is a subjective opinion of poster.
Loss
$781
Tags
  • The Card
I continue to receive unsolicited credit card mail via first class and bulk (ground) rate mail after my credit card charge account was closed over fifteen years ago. And to top that off, it is received at another address. On their website, I can't even find a...
View full review
1 comment
Anonymous
#859950

If you decide that you don't want to receive prescreened offers of credit and insurance, you have two choices: You can opt out of receiving them for five years or opt out of receiving them permanently.

To opt out for five years: Call toll-free 1-888-5-OPT-OUT (1-888-567-8688) or visit www.optoutprescreen.com.

The phone number and website are operated by the major consumer reporting companies.

To opt out permanently: You may begin the permanent Opt-Out process online at www.optoutprescreen.com. To complete your request, you must return the signed Permanent Opt-Out Election form, which will be provided after you initiate your online request.

When you call or visit the website, you'll be asked to provide certain personal information, including your home telephone number, name, Social Security number, and date of birth. The information you provide is confidential and will be used only to process your request to opt out.

If you don't have access to the Internet, you may send a written request to permanently opt out to each of the major consumer reporting companies.

Make sure your request includes your home telephone number, name, Social Security number, and date of birth.

Experian Opt Out P.O. Box 919 Allen, TX 75013 TransUnion Name Removal Option P.O. Box 505 Woodlyn, PA 19094 Equifax, Inc.

Options P.O. Box 740123 Atlanta, GA 30374-0123 Innovis Consumer Assistance P.O. Box 495 Pittsburgh, PA 15230-0495 Why would someone opt out — or not? Some people prefer not to receive these kinds of offers in the mail, especially if they are not in the market for a new credit card or insurance policy.

They may prefer to opt out to limit access to their credit report information for credit and insurance solicitations, or to reduce some mailbox "clutter." However, some companies send offers that are not based on prescreening, and your federal opt-out right will not stop those kinds of solicitations. As you consider opting out, you should know that prescreened offers can provide many benefits, especially if you are in the market for a credit card or insurance. Prescreened offers can help you learn about what's available, compare costs, and find the best product for your needs. Because you are pre-selected to receive the offer, you can be turned down only under limited circumstances.

The terms of prescreened offers also may be more favorable than those that are available to the general public. In fact, some credit card or insurance products may be available only through prescreened offers. Does opting out hurt my credit score? Removing your name from prescreened lists has no effect on your ability to apply for or obtain credit or insurance.

If I decide to opt out, how long will it be before I stop getting prescreened offers? Requests to opt out are processed within five days, but it may take up to 60 days before you stop receiving prescreened offers. What if I opt out and then change my mind? You can use the same toll-free telephone number or website to opt back in.http://capital-one.pissedconsumer.com/constant-unsolicited-mail-to-start-credit-card-20130321394563.html#page-top Will calling 1-888-5-OPTOUT or visiting www.optoutprescreen.com stop all unsolicited offers of credit and insurance?

Calling the opt-out line or visiting the website will stop the prescreened solicitations that are based on lists from the major consumer reporting companies. You may continue to get solicitations for credit and insurance based on lists from other sources.

For example, opting out won't end solicitations from local merchants, religious and charitable associations, professional and alumni associations, and companies with which you already conduct business. To stop mail from groups like these — as well as mail addressed to "occupant" or "resident" — you must contact each source directly.

Review
#394563 Review #394563 is a subjective opinion of poster.
I had a Capital One credit card, and thought I paid out my full balance in August of 2012 before I relocated from Toronto to Edmonton. Then I noted in the last 2 or more weeks that I was receiving a series of calls without any voice mail messages being left. The...
View full review
2 comments
Anonymous
#830821

I agree with you, Capital One has got to be the worst credit card company I have ever dealt with. I called them to close my account, but they said I have to pay off my remaining balance before they can do that.

Like you I receive anywhere from 10-15 calls a day and no voice mail and it really *** me off. When I am ready to pay them, they will get their money, and the more they harass me the longer it will take.

View more comments
Review
#393236 Review #393236 is a subjective opinion of poster.
Tags
  • Closed

Capital One in Cedarhurst, New York - The Worst Bank Ever

This bank fails time and time again. They can simply do nothing right. Their customer service reps are absolute losers who do not even make eye contact when you are waiting 45+mins to speak to one of them. The people at the counter can only make deposits and withdrawals. The attitude in that place is criminal, rude, atrocious, the adjectives could go on and on. The attitude in the place is unreal - I cannot fathom how they have stayed in business. I am withdrawing more than 100k from them immediately after my expereince today. Do yourself a huge favor - STAY AWAY FROM CAPITAL ONE and use one of their competitors. This isn't a "hater" post - this is my repetivie expereince, doing business first with North Fork Bank over 25 years ago and now Capital One. The company is a joke, the employees are a joke. Do not waste your time becasue they have un-knowledgeable and rude individuals working for them that might as well be street sweepers.
View full review
3 comments
Anonymous
#826758

10 ppl online waiting and the only have one teller

They r always rude. Don't know ***......

Anonymous
#689016

Yes, their online banking service is even worse. They lock up customers' accounts at will, questioning their identities, even when the accounts have been in existence for a decade with ING.

The employee at the bank changed my password so that I could no longer log in.

Then they said I didn't know my own birth date and birth place. This company is a total joke with its many manipulative, law-enforcement-wanna-be employees using company time to harass customers!

Anonymous
#633098

CAPITAL ONE SUCKS THEY STEAL YOUR MONEY AND FIND LOOP HOLES TO TAKE YOUR MONEY AND THERE CHARGE FEES ARE OVER RAGES don't go to capital one bank they don't know what they doing in there just pretend and when you come in person to talk to them they have no clue what they doing.

View more comments (2)
Review
#392776 Review #392776 is a subjective opinion of poster.
Tags
  • Fractional-reserve banking

CAPITAL ONE PAYMENT PROTECTION

I actually work for them. I don't know about the other person that said they did, but if you say the correct things and have the forms completed the correct way, they won't turn you down. In fact, Capital One wants well over 90% of all their claims to be paid. There are numerous ways to get over on the company and people have done it for years. We had customers taking cash advances and then filing for disability. You can complete the form yourself. We get so many forms and calls that there's no system of checks and balances. We aren't going to call your doctors to see if you're disabled or your employer to see if you're out of work. There are HIPPA and other regulations that prevent that. We are told to take the customer at their word. I've approved so many liars that it almost makes me sick but I hate to see good people turned down because they don't say the right things.
View full review
Review
#392488 Review #392488 is a subjective opinion of poster.

Capital One in Toronto, Ontario - Rude and bad customer service

I was trying to book airline tickets via capital one and had maxed my credit I it. Tried o ay it but it was Friday and he amt was not credited. I called and told hem. Need increase in credit limit as I have to book the ticket in the same flight and they said they cannot help. Extremely bad and rude customer service, You should never travel with heir card as they will no help if you run ino issues. IWish I could talk to someone who cares for customer service. They should learn it from AMEX?.... Pissed so much :>)
View full review
2 comments
Anonymous
#633521

Duh? You can't expect any credit card company to extend you more credit just because you want to purchase something when your credit card limit has been reached because of other purchases... that's YOUR dang fault, not theirs.

Anonymous
#620527

Go back to school!! Your first grade education isnt enough!!!!!!!!!!!!!!!!!!! :x :x :x :x

View more comments (1)
Review
#391469 Review #391469 is a subjective opinion of poster.
Loss
$1500

Capital One in Chicago, Illinois - MADE ALL THE PAYMENTS AND I STILL OWE?

I financed a Kia in August 2006 with Capital One Auto Finance. The contract was for 72 payments of $379.99. In September 2006 I lost my job and for a while had no income. It took a couple of months but I started getting an income and made payments to get caught up with my bills. during my late periods which lasted a while, but was in contact with COAF customer service. They would call me almost everyday all times and anytime. My last payment was to be due in Sept 2012 but COAF deferred two payment to the end of the contract making the last payment date Nov 2012, Which I paid on November 8 and paid late fees the following month. Sounds simple. Paid-in-full! That's what we thought, finally we are finished paying for the car, but COAF as of November 2012 is asking for $1488.44. I'm fighting this because its unfair and I don't believe this is a legit request.
View full review
1 comment
Anonymous
#1103176

Obviously you don't know what a simple interest loan is. And you should if you ever finance a home or car.

I learned this in school.

When you have a simple interest loan and you get behind. You are not just paying interest for the month that your in you are also paying for interest for the months you have not paid.

Also, Cap1 doesn't do defferals, they do extentions.

Reason i know this is because i have a loan with them and when i had to miss a couple payments cause of medical bills they gave me 2 extentions. I asked for a defferal and they explained that they do extentions. They also explain that i would be charged interest for those months put to the end of the loan. And a defferal doesn't charge interest.

I paid for the months put to the end of my loan as soon as possible so i wouldnt have a ton of interest.

That is were you extra on your loan came from.

People should really understand what they are getting when they sign for a home or car.

And people should understand the different risks for changing your loan contract. That is what your extention did.

Review
#391421 Review #391421 is a subjective opinion of poster.
Loss
$1488
Tags
  • John Cusack