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Verified Reviewer
New Reviewer

I had my account in Rye New York and that store is closed and I want to close my account

I am trying to close my account with capital one and the bank you have in rye New York is permanently closed
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ID
#3062875 Review #3062875 is a subjective opinion of poster.
Location
Carmel, New York
Preferred solution
Full refund

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New Reviewer

Unethical and illegal assessment of fees

capital one takes advantage of postal delays and charges late fees and interest for late payments. when you don't agree and don't pay, they *** additional late fees and interest. filed complaint with the ftc, but they won't do anything. they just let the big companies do what they want.

User's recommendation: stop doing business with capital one.

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ID
#3051536 Review #3051536 is a subjective opinion of poster.
Product
Capital One Credit Card
Cons
  • Ridiculous fees
Loss
$80
Preferred solution
Full refund
New Reviewer

Auto Loan Lien Release Letter Needed

Has been virtually impossible to get anyone on the phone & then anyone who seems to actually care about helping. I need a lien release letter for a loan that was paid off over 14 years ago. All I ever received was basically a billing screen printout. This is not sufficient for Michigan's Secretary of State to transfer the title.
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ID
#3051285 Review #3051285 is a subjective opinion of poster.
Cons
  • Extremely poor customer service
Preferred solution
Deliver product or service ordered

Auto title

rpaid auto loan in full. gave capital one detailed instructions where to mail title and paperwork. It has been 22 days no paperwork or title. To get title I have to apply for a lost title at my expense, and for Capital ones stupidity and not following detailed mailing instructions.

User's recommendation: watch paperwork before signing .they will send it an address not on your paperwork.I would rate this company a 1 or a minus 1.

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ID
#3037458 Review #3037458 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Terrible customer service

Customer service agents put you on mute while they pull up your file for every little question they ask you. Every time and every agent you encounter waste your time. Stay away from Capital One

User's recommendation: Stay away from using capital one cards.

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ID
#3013113 Review #3013113 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

Fraud

Guy reported fraud and it was not fraud he wanted sex for payment .hes a gross old sexual harradment
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ID
#3006900 Review #3006900 is a subjective opinion of poster.
Location
Saint Clairsville, Ohio
Preferred solution
Full refund
New Reviewer

Fraud

Didnt help at all . Randy Cecil reported fraud when he said I could use the card . He *** not cash but I gave him cash and he still reported it .
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ID
#3006881 Review #3006881 is a subjective opinion of poster.
Location
Saint Clairsville, Ohio

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Verified Reviewer
New Reviewer

Because I wanted to know how can I get a capital one credit card

Why do I keep getting denied for the capital one credit card please help because I ready want one please help me

User's recommendation: Build your credit an get help.

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ID
#3005276 Review #3005276 is a subjective opinion of poster.
Location
Atlanta, Georgia

WAS NEVER PISSED WITH CAPITAL ONE THOUGHT i HAD THE REAL COMPANY

GOT THIS COMPANY INSTEAD OF C. NEVER HAVE A PROBLEM WITH CAPITAL ONEFINDING CUSTOMER SERVICE CAN TAKE A MINUTE
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ID
#3004570 Review #3004570 is a subjective opinion of poster.
Location
Denver, Colorado
New Reviewer

Got approved and can't get a hold of you all

U wont call me back or anything which I think is wrong and that u should call me back ASAP when it comes to a aprroval
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ID
#2986459 Review #2986459 is a subjective opinion of poster.
Cons
  • Supervisor will not forward my complaint to anyone else
  • No customer service for an address change
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Totaly and DEEPLY offended

I applied for a credit card and have been denied because of a credit report from Equifax and Trans Union Canada. I have never heard of either of these institutions let alone done any business with them. Moreover, I had one of your cards when you were connected with the Hudson's Bay Company. If you will check your records you will see that I always paid my Capital One credit on time and in full. I have never been in any kind of financial arrears in my life. I want an apology from you, but now I'm not sure I want your card since you seem to be so inefficient. Yours in anger, Mignon Elkins
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ID
#2977684 Review #2977684 is a subjective opinion of poster.
Pros
  • When i had it it was fine
Cons
  • Disorganized financial institution
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Cancel my deposit for security card

Hello, My name is Galina Peeva. My customer number is 100001****8578. I made deposit 400$ today but I want to cancel it if this is possible. How I can do? Best regards, Galina Peeva
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ID
#2974165 Review #2974165 is a subjective opinion of poster.
Location
San Diego, California

Activate credit card

I wanted to be able to check my activity online but was told I was only a co-owner I couldn't sign in. My husband was sitting with me and told the lady he gave his permission to have me sign up for online banking and that I was the one who paid the bills, but that didn't matter. We have been with your company for over 10 years and I pay the bills faithfully, obviously, your company doesn't care about that. If I was a lousy customer I could understand that, but I don't.
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1 comment
#2076782

You sound like a fraud, both of you.

ID
#2965141 Review #2965141 is a subjective opinion of poster.
Location
Cedar Rapids, Iowa

Great customer service

The representative helped me to solve my issue.He guided me through the website and it was easy to find what I was looking for.
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ID
#2937608 Review #2937608 is a subjective opinion of poster.
Location
Aurora, Colorado
New Reviewer

Non authorize $249.51

Withdrawing money on my business account. $249.51 I did not buy anything for this amount on Amazon. My business account 752848****.
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ID
#2935024 Review #2935024 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund