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CAPITAL ONE AUTO=LIARS

Back in 2006 I lost my job and in turn had my vehicle repo'd. I never heard a word from them telling me I had a balance that was owed. It was listed as a charge-off and showed a 0 balance, not with the other 2. Anyway I agreed to pay off the balance (after some negotiating) and did so. I was told that as soon as the payment was received it would be REMOVED ENTIRELY from my credit report, 2 months later it is still there, their customer service sucks at best, nothing but NON-ENGLISH SPEAKING ARABS who you cannot begin to understand and do nothing but give you the run around. TAKE MY ADVICE!!! DO NOT PAY THEM A DIME!!! IT WOULD BE FASTER IF YOU WAIT THE 7 YEARS!!!!! I only did it so I could move forward with my home loan which the house I was buying was sold in the meantime, all because they will not report it to the credit bureaus as being paid.. YOU WIN CAPITAL ONE YOU GOT MY MONEY... I LOST OUT ON THE HOUSE I WANTED TO BUY.... AND YOU STILL KEEP POUNDING IT IN MY ***... ENOUGH IS ENOUGH.... YOU WIN.. I GIVE UP...
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2 comments
Anonymous
#463274

i had a loan with capitol one auto lost my job in 2006 the repo'd my truck and sold it to another company i tried contacting them on the balance to clear up my credit got someone i could not understand call back again got the run around still bad english still show a charge off on my credit record no number to reach them just a p.o box.

Anonymous
#411596

Repossessions stay on your credit report record for 7 years from the date of repossession. That goes for anyone. Give it 7 years and it will drop off.

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Review
#289953 Review #289953 is a subjective opinion of poster.
Loss
$7500

Capital One in Englewood, Colorado - How Do You Close Your Account With Capitol One?

I'm adding to my complaint. Capitol One not once, but; twice refused my payment in as many months. My payments were over $180.00. They keep saying I have a Credit Card with them even though they call me at least 4 times a day. I finally had to get the Consumer Protection Agency involved to stop the phone calls, but; they still will not except a payment over $150.00, giving me the chance to pay off the card and close the account. And their Fraud Department still wants more and more personal information I cannot give them.
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Review
#289653 Review #289653 is a subjective opinion of poster.

Capital One in Englewood, Colorado - How Do You Close Your Account With Capitol One?

I answered on of their "Guaranteed Acceptance" letters sent to me in the mail. At first, their "pitch" actually sounded great, and they seemed extremely interested in helping me re-build my Credit. I filled all the information out, and answered questions one would usually not need to answer, but; these people were offering me a well named Credit Card. I received the card with a $300.00 Credit Limit, and-of course-I went over my limit for like $30.00. When my first payment was sent, I sent $183.00, which, after a few days, was refused by --
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1 comment
Tracie708
#427739

Ask to speak with someone in America! that is how I had to do it.

The people when you call the costumer service wont do it. When you call just say that you want to speak with someone in America and they will transfer you and cancel your card no problem!

Review
#289648 Review #289648 is a subjective opinion of poster.

Capital One in Colorado Springs, Colorado - LAWSUIT NEEDS TO BE FILED AGAINST THESE SCAMMERS!!!

After telling Capital One, i was gong to sell the car back and refinance through someone else, the system suddenly went through maintenance, which doesn't allow them to give me a pay off. Each time I call, it states I'm 173 days past due, and owe $3,400. I've never been late or missed a payment. Derrick (operation manager) as he stated was VERY RUDE, GHETTO, and BEYOND UNPROFESSIONAL. I'm being charged interest each day they don't give me a payoff to get rid of the car. A rep even told me there going to repo my car, I say well go right ahead, and I will sue Capital One. Each time I call, I get a different date on when the multi day would be complete...SCAMMERS!!!
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2 comments
Anonymous
#1204854

I thought I bought my van for about 20000. 15900 plus 20 percent interest. Then when I thought I should've paid off most it, I called for my payoff and found out they charged me 28000 for a van that was only worth 10000 when I bought it.

Anonymous
#545117

WHEN YOU TELL THEM NOT TO CALL YOUR JOB, DUE TO NOT ALLOWED TO HAVE CALLS. AND YOU TELL THEM OVER AND OVER AGAIN AND THEY STILL CALL AND HARRASS YOU............

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Review
#288782 Review #288782 is a subjective opinion of poster.

Screw Capital One!

On 1/11/12, I called and used the automated system to pay the minimum payment of $15. Today, 1/12/12, I woke up to find my bank account negative over $300. To my surprise ,I found out that for some reason Capital One paid off my balance in full which I did not authorize. I called Capital One only to be told that it would take 5 business days to refund me my money which, for me, is unacceptable considering it was their mistake. We have a newborn baby that we need to buy formula for and we can't do that with a bank account that is negative $300. It's not like Capital One even cares though. There should be no problems with me faxing them my bank statement and they refunding me immediately but according to the supervisor, she cannot do that. I call ** on that one. I will be cancelling my Capital One card and never getting any form of credit from them again!
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Review
#288510 Review #288510 is a subjective opinion of poster.
Loss
$497

Capital One in Livingston, New Jersey - Makes me watch that loser Alec Baldwin advertise

The CAPITAL ONE ads using Alec Baldwin actually make my stomach turn. He hasn't made a movie in years, is a drunk and an egomaniac who embarrasses everyone when he calls out his own daughter in a vicious attack and makes an *** of himself on flights (which he advertises). With so many other actors who can be role models, why do you insist on using this ***? I love your company but really am embarrassed every time I see one of these ads. I have actually used your card and had the vendor bring up Alec Baldwin and tell me how embarrassing it all is. Annette Parsons, credit card holder.
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4 comments
Anonymous
#672140

Could not agree with you more. The guy is a total pig.

I click the channel every time he comes on. What a disgraceful human being.

Anonymous
#671725

Dump Alec Baldwin

Anonymous
#455562

Might work ... except that is not unlikely that he'll be on THAT channel, too!

And, consider the phrase "a person [business] is known by the company it keeps (and pays a whopping salary to)"

Anonymous
#410335

Here is a suggestion.....TURN THE CHANNEL DUUUUUHHHHHH!!!!!!!

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Review
#288056 Review #288056 is a subjective opinion of poster.

Capital One in Des Moines, Iowa - Credit repair

I settled with Capitol One Auto Finance 4 years ago for what they offered, and they still continue to call it charge off, if i knew what the balance owed was i would have paid in full. They continue to make excuse's as to why they wont remove it from my credit report. Them and the rest of credit lenders are just a bunch of ***. They just want to hold things over your for their enjoyment. But they forget that the people make them or break them, so get the word out to all NEVER DEAL WITH CAPITOL ONE AUTO FINANCE. We at one time or the other go thru tough times, no is perfect.
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2 comments
Anonymous
#408770

I AM GOING THROUGH THE SAME ORDEAL!!! EXACTLY!

I WAS TOLD IF I PAID THEIR OFFER THEY WOULD REMOVE IT, GUESS WHAT THEY NEVER DID, TOOK MY MONEY AND RAN, THEY WON'T EVEN REPORT A ZERO BALANCE, BUNCH OF *** OFF'S!!! NEVER DEAL WITH THEM!!!!!!!! THEY ARE CROOK'S THAT LIE TO YOUR FACE..

I AM TURNING IT OVER TO THE ATTORNEY GENERAL'S OFFICE.. DO NOT PAY THEM A DIME, *** 7 YEARS IS FASTER THAN TRUSTING THEM TO DO ANYTHING

Anonymous
#408769

I AM GOING THROUGH THE SAME ORDEAL!!! EXACTLY!

I WAS TOLD IF I PAID THEIR OFFER THEY WOULD REMOVE IT, GUESS WHAT THEY NEVER DID, TOOK MY MONEY AND RAN, THEY WON'T EVEN REPORT A ZERO BALANCE, BUNCH OF *** OFF'S!!! NEVER DEAL WITH THEM!!!!!!!! THEY ARE CROOK'S THAT LIE TO YOUR FACE..

I AM TURNING IT OVER TO THE ATTORNEY GENERAL'S OFFICE.. DO NOT PAY THEM A DIME, *** 7 YEARS IS FASTER THAN TRUSTING THEM TO DO ANYTHING

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Review
#284610 Review #284610 is a subjective opinion of poster.
Loss
$1500

Capital One Credit Card- the worst card ever!

Don't get sucked into the great commercials. Capital One offers a great deal in the onset but if your late on your payment just once they will jack up the APR to 24.9% and will keep it there for 6 months or more, then act like they are doing you a favor by lowering it to 17.9%. They will keep you prisoner to that forever..with one excuse after another as to why they can't lower it to something more reasonable. I can't get it paid off fast enough so I don't ever have to be involved with them again.
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1 comment
Anonymous
#404958

:cry

Review
#284297 Review #284297 is a subjective opinion of poster.

Capital One in New York, New York - Unnecessary holds on my money

My check was deposited on december 2nd. I received a letter from capitol one stating that the funds would be ready on 12/13. I went to the bank. They lied saying it was unavailable for withdrawl. The man in the bank(worker) told me that I needed to give a purpose for withdrawing my own money. He was very rude and unprofessional. The supervisor allowed him to deny my full withdrawl after she approved it. This is the worst experience anyone could have with their own money. This is illegal and I hope this guy is pinished for his aggorance.
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1 comment
nikalseyn
#390406

He won't be "pinished" nor will he be "punished". Time to get another bank.

I deposited a third-part cheques yesterday at my branch and it is available today for withdrawal if I want.

I go to Chase. They have some branches located in the local Meijers stores which have rude, unprofessional workers, but the regular branches are just fine.

Review
#281230 Review #281230 is a subjective opinion of poster.

Capital one credit card did not honor 6 month no intrest or payments

Recently got this card offer 6 months no interest or payments accept the offer and now capital one is trying to charge me interest after month one. After complaining we will see what happens, I am guessing it was bait and switch they will say I didn't quality for that when i clearly said on the phone as they activated my card did i get 6 months free interest and payments and the guy said yes. I noticed it was missing but figured it was ok when he said it was intrest free and payment free indroducty of 6 months If he had said no I wouldn't have activated the card. Its ok if they fix, if they don't I will pay it off and ax the card in to pieces as they are lying crooks
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Review
#279756 Review #279756 is a subjective opinion of poster.