Latest review first
Capital one fail to talk
Almost two years ago I was laid off. Talked to State Farm credit, Wells Fargo Credit, and Capital One Credit. Strange State Farm Reduced the amount if I paid it off right away. Wells Fargo reduced the interest to 0 with auto pay from Bank. Capital One nothing. They did not want to talk about figuring a way to pay them back if even a little at a time. Recently I received a letter from a lawyer that the hired to try and collect this. Blood from a turnip. At this time I do not even receive unemployment anymore but they want to take you to court and sue. Last time I ever have a Capital One card and hope they are look at carefully by state legal as to their practice seeing I thought they were suppose to work with the consumer under these conditions of LARGE UNEMPLOYMENT in this country.
I have paid my credit card bill a few days late, they tack on their next month bill and expect me to pay it. I paid what I owed and then the finance charge, but they keep contacting me several times a day. I talked to an agent and she said she would mark that I would pay the bill on the day due, oh no, they keep calling! Ridiculous! I told the agent that they were harassing me and finally hung up on the ***! But I am sure they will be calling me again today. The calls are from Florida and Cap one...
I teach lesson and bring in 4 or 5 checks a week. I have had a personal account with Chevy Chase Bank for 12 years and now it is Capitol One. First Chevy Chase and Now Capitol one keep bugging me to open a business account. They keep at it so much its *** me off....
Capital One in Washington, District Of Columbia - Rubin Rothman refused my payment arrangement.
I recieved a letter from Rubin Rothman asking me to call to make payment arrangement. I called and spoke with Ms. Santos. She tried to ask me personal questions until I asked her what it had to do with me setting up a payment plan. I told her I could afford $100.00 dollars a month and she said that is NO GOOD that the min payment was $200.00 a month and they will file a judgement and that I was being recorded I told her I was recording her and she said that I had to advise her that I was recording her and she then said my payment is REFUSED. I guess I have to wait for them to file court papers unless someone else has any information for me
What's in your wallet Hopefully not Capital One Took 5 days to solve a simple problem
Took over 5 days to solve a simple balance problem. Not even the supervisor could authorize a simple balance adjustment. So much time wasted. Frustration with Capital One personnel and its far away call centers. Capital One needs to train its staff in the use of good common sense. I did receive 5 letters explaining that the situation had been cleared up. There are other credit card carriers that provide much better service. One might try using American Express or Discover card, or a credit union. The commercial "what's in your wallet" is a total time waste. Stay away from Capital One
Capital One in Austin, Texas - Lied to me about a 0% finance offer
I spoke to a customer rep in Jan about a 0% finance offer for 13 months. A month later they're charging me interest and saying that they have no record of the offer. They refused to help me or let me elevate my complaint to a manger, saying that the managers "don't take calls" and "there is no one here who can help you" and that I could write a snail mail letter to see if someone would be able to investigate my claim. Unbelievable. I have been a customer for 10 years and now I'm going to cancel my card.
Capital One in Chicago, Illinois - Capitol One Harrassment
Over the past 2 months I am being harrassed by Capitol One who is trying to collect a debt from my brother in law who does not live me, has never lived with me and who I am not resposible for nor cosigned anything for. They won't stop!!! What &^%$%&**. Does anyone else have this problem?? I cant even talk with a live person. All I ever get is a recorded message and the ability to leave a message. I guess maybe we can post something on Youtube and hope it goes viral. I will never do business with Capitol One.
Capital One charged $3.99/mo for stolen card protection
I found an unauthorized charge of 3.99 per month on my Capital One credit card for "stolen card protection." When I called to report the fraud, they at first acted like they were calling the company that was charging me. After about half an hour I got them to admit that it was Captital One itself that was charging me. It took another half hour with me having to endure two sales pitches from the "Fraud Division" before they finally agreed to refund all of the charges. BUT...they said it would take up to three billing cycles. What a scam. Don't get a card from this awful company.
Capital One Penalized me for paying off card
I had a Capital One Credit card that I used for over 6 years. I was never late and never went over the credit limit. I paid off the card and right after it was paid off they changed all the terms of the card and charged me a new $45 annual fee. The card never had an annual fee before. They changed the terms to penalize me for paying off the card. Do not do business with Capital One. They will charge you for being a responsible customer. I will be canceling this card soon even though it will hurt my credit score to do so.
Capital One ***!!!!!They have a License to Steal. Just got off the phone with Capital One.........too mad to even think straight. We have had an account with this company for many years, always paying on time or early and always paying more than the minimum amount. ...
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