Capital One - Awful
1 comment
This has been happening to me. I have a TD bank credit card and have NEVER had any issues.
With capital one I had the same issue as you. I ordered a new card and the same thing happened to me as it happened to you. As soon as the rest of my pending transactions go through so I can pay what I owe them I will be taking my buisness somewhere else. Worst company ever!
And they are rude on the phone. I've been having fraud issues a lot, I've gotten 3 different credit cards by them in the last year.
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I agree with you that customer service is horrible. You can't get a straight answer to the same question with different reps. They put you on hold while their asking other people questions as to how to answer your question.