I have tried for two weeks to talk to a real person at Capital one. There is no option on their menu for talking to someone. I've tried every number that I can find.
I need to get the payoff on our car, but the automated system only gives the original purchase price. I have e-mailed them asking them to call, but no one calls. I have called every number that I can find, but none of them gets me a real person.
Are there anypeople that work there or are there only computers?
Thank you very much for any help you can give me.