I'm not going to tell you that this is the first problem I have had with them, it was the last one though, that is for sure. The straw broke the camel's back this morning.
I had to buy plane tickets this morning to fly up to see my mother, who I have not seen in over a year now, only to find Capital One rejecting my purchase because of, and I am NOT joking, a $1.25 shortage on my available credit. I called them immediately and said that I had always been a good, responsible customer, ALWAYS paid on time and(at least) 9 out of 10 times paid well over the minimum payment due. They wanted me to pay $5 on my debit card and wait 24 to 48 hours to try the transaction again. That is unacceptable.
Plane tickets, especially on a holiday weekend, go fast and cost more every day. I closed my account right then and there. I can and will pay this off within 2 to 3 months and then I am FREE!
They tried dissuading me of course, but I would have none of it, and DON'T LET THEM DISSUADE YOU FROM CLOSING YOUR ACCOUNTS EITHER. Switch your balances to Chase, they are reasonable, in more ways then one.
Product or Service Mentioned: Capital One Account.