Product: Capital One Account Clear all filters (0 of 245 reviews match)
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Capital One - Bill pay

Account number cannot be found in the system.
Product
Capital One Account
#1354225
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Capital One - I cannot log into your website and I cannot view my account

I am trying to veiw my online account trading stock. What I get is a "run time error". I need to know what is going on please
Product
Capital One Account
#1303247
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If you have capital one as a car finance beware. Keep track of payments. The online website shows incorrect information such as wrong balance owed and credit score. Been with capital one since 2015 worst mistake. The reps are very unprofessional. I recently paid my...
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Capital One Account
#1209470
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I have had 4 capital one cards for a few years. 2 business and 2 personal. Out of the blue they closed all my accounts without notice. An employee went to use the card and was denied. I called capital one. All they said was there was activity in the account that was...
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3.3
Product
Capital One Account
I didn't like
  • Awful and humiliating
#1205032
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I was told due to company protocol my cards would be cancelled and if I wanted to reopen an account I could try. I was not called by customer service, I was not given letters until after the fact. But they still cancelled both of my credit cards. The only negative...
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2.2
Product
Capital One Account
#1201244
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Just closed my newly "approved" credit card with this farce of a company.I got approved for Quicksilver about two weeks ago, received my card and when I try to activate, they say my account has been put on hold for fraud activities? Alright, so they ask for proof of...
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Anonymous
Artie

Enjoy this then : they've been mailing bi-monthly solicitations to 5 members of my family for several years , at least 120 mailings per year.They go straight to the landfill i...

2.7
Product
Capital One Account
#1195703
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Capital is nickel and diming snakes.I paid my balance completely off before next bill cycle. They continued to charge me interest on old balance for full bill cycle. Customer service says I should have called for a pay off and to close account. Then tried to tell me...
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Anonymous
William

If it's any consolation to you, they've spent what must be a lot of money with literally hundreds of mailings dropped directly into our trash can.5 people at this address rece...

1.0
Product
Capital One Account
#1194200
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5 hour drive from NW Louisiana and apparently was foolish enough to use my Capital One debit card to fill up gas in Dallas and when I returned from my day trip. Rather than call me to verify the charges were in fact my own, these jackballs decided to freeze my account...
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Anonymous
Anonymous

"I didn't like: Frozen account on a holiday weekend"And if it were fraud and they didn't shut it down allowing someone to run wild on your pennies, you would be complaining ab...

1.0
Product
Capital One Account
I didn't like
  • Inept customer service with zero empathy
  • Frozen account on a holiday weekend
  • Inadequate processes to verify transactions
#1169120
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I have had a capital One account for 4 years, never missed a payment In May 2017 I missed 1 payment but made it up before the 31 day cycle I called and ask not to be charged a fee and They said since I was a good Customer they would not charge me, My Balance was 750...
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Anonymous
Anonymous

"With a -30 and a +30 dollars"It's been a while since I've been in grade school but doesn't 30(30+)-30(30-) = O? They put the charge on and then took it back off. Either you ...

Product
Capital One Account
#1165607
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With absolutely no warning, I received a form letter from Capital One dated November 13, 2017 telling me that my "account has been restricted as of November 13, 2017" and that it "cannot be unrestricted prior to closure." Say what? I readily admit I had not used the...
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Anonymous
joe

capital on is the difficult co. to do business with.

1.9
Product
Capital One Account
I didn't like
  • Chatting with a supervisor is like talking to a policy manual
#1133885
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