Seller: Capital One Product: Capital One Account Clear all filters (0 of 263 reviews match)
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Capital One - Direct deposit issues

1.0
Details
Checked my account and my check was deposited into my account but unfortunately capital one so happen today is having account access difficulties and the customer service is having high call volume and has not address this issue how I’m going to pay my bills on time this with no access to any of my funds wow!! I’ll advise new customers to beware
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Review
#1696206 Review #1696206 is a subjective opinion of poster.
Product
Capital One Account
Pros
  • Will be one less credit card as it will be canceled asap
Cons
  • No help at all
Reason of review
Unable to access my account neither are my funds available
Loss
$1
Preferred solution
Let the company propose a solution
Tags
  • Credit Report Impact

Capital One in San Ramon, California - Worst bank

1.0
Details
my mother opened a custodian account for my son when she was alive. She passed away in 2014 and my son turned 18 in January of 2019. He tried to closet the account in July but we were given such a hard time to close the account. Every time we called we were given and requested different information. They told us they have sent the check. We didn't receive the check but we did receive close account statement . What happened to the check. I had to write a letter to the president of the company. I'm a banker at another financial institution and I know exactly how this should have been handled. It took 3 months to close this account. I will never ever bank with them. They waste so much money in advertising but have very very poor service,
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Review
#1687394 Review #1687394 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Return, Exchange or Cancellation Policy

Capital One - Arbitrary Account Migration and POD Change

1.0
Details
Capital One arbitrarily migrated my account from a Classic account to a 360 account. Have been a Capital One customer since Capital One acquired my old bank, Chevy Chase. Went into Bowie, MD bank branch to make my account payable on death to my Trust. Capital One will not allow POD Trusts. I now have to have my direct deposit sent to another bank and migrate my online bill payments as well. Major hassle and inconvenience.
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Review
#1682833 Review #1682833 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Access/ activation issues

Capital One - Worst Customer Service of Any Bank

1.0
Details
They place a hold on any deposit over $5K for 7 business days. Even though the deposited check has cleared and funds are in the bank, they still hold the money...….they earn interest on your money before releasing it. I just called their 800 number and spoke with a smart *** girl who told me to pound sand....it's their policy and tough...……..so a $90K check I deposited is being held for a total of 10 days. Bank is a rip off and their television ads are disgusting. I'm taking my business elsewhere
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Review
#1681635 Review #1681635 is a subjective opinion of poster.
Product
Capital One Account
Cons
  • Hold money and steal interest from your business deposits
  • Incredibly poor customer service
Reason of review
poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
1.0
Details

Update by user Aug 19

In my opinion, Capital One Credit Cards is the equivalent of a sub-prime mortgage.No one gets rejected, they boast. That means people who pay on time are paying for those who do not pay at all. Even worse, in my opinion, I question if a client pays the charges...

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Review
#1627266 Review #1627266 is a subjective opinion of poster.
Product
Capital One Account
Cons
  • Untrained staff all offshore
Reason of review
Intentional Deceit
Loss
$2000
Preferred solution
Full refund
Tags
  • Capitalone Fraud Collusion
Capital One - Please hear my words.......
Please hear my words...... I have been with this bank for a long time. Not a couple of minutes.... not a microwave relationship..... I have been with them for a while now. I have always believed that companies do the very best they can to do the best they can for their...
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1 comment
Anonymous
#1733778

So.... what’s the problem?

Review
#1612675 Review #1612675 is a subjective opinion of poster.
Product
Capital One Account

Capital One - Being put on someone else account

1.0
Details
I got a email from Lending Tree saying I opened a new account.I found out I was put on my brother's account.I had my own account.I am calling them in the morning to get that straightened out.
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Review
#1609737 Review #1609737 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Taken off my credit report
Loss
$1
Preferred solution
Full refund

Capital One - Redundent varification

When trying to add P.O.D. heirs. They wish to send me a code after I have passed all identification. They will on text to smart phone. They offer other 2 step identification, which does not work. They could voice mail my home phone as an option. They only wish to deal with customers with smart phones. Could be easy fix.
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Review
#1585014 Review #1585014 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Capital One - Need verification of the charges on my card that was considered fraud but is now on my bill to be paid. I need written verification why they allowed the charge. This is on on my most re Thes. wonent

3.5
Details
i NEED VERIFICATION OF WHY CAPITOL ONE ALLOWED THE CHARGES ON MY MOST RECENT BILLING. THESE WERE THE FOLLOWING of my disputed charges ThAT i REPORTED ON MY LAST BILLING. prolifincnitricoxide for $89.95 x2 Hbilabsdermasmooth. for $41.98 prolifictestosterone $89.98
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Review
#1537476 Review #1537476 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
fraudulent charges that are now on my most recent billing
Loss
$311
Preferred solution
send me a read out of your decision to say a fraudulent charge was a legit one.

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

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Capital One reviews

Capital One - Online banking login locked, money not accessible.

1.5
Details
Have been login in for a long time with 2 step verification using security code sent to my email address on file with Capitalone. But the geniuses changed the process a few months ago and cannot login with email anymore. It is now asking to send verification code to my home phone number that is on file. The problem is I am traveling abroad extensively and cannot use this option. Wasted time and money calling them from abroad to no use. They can't help. My money is locked up with them. The government props up all these failed and incompetent megabanks with tax payer money and the megabanks don't give a damn about their customers. Will now have to wait till some other bank buys Capitalone and fixes the login functionality. DISASTER.
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Review
#1498454 Review #1498454 is a subjective opinion of poster.
Product
Capital One Account
Pros
  • When it was ing it was great
Cons
  • Horrible customer service
  • Switched website access method from email to phone
Tags
  • Website Access