Product: Capital One Account Rating: 3 Stars Clear all filters (4 of 263 reviews match)
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3.3
Details
I have had 4 capital one cards for a few years. 2 business and 2 personal. Out of the blue they closed all my accounts without notice. An employee went to use the card and was denied. I called capital one. All they said was there was activity in the account that was...
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Review
#1205032 Review #1205032 is a subjective opinion of poster.
Product
Capital One Account
Cons
  • Awful and humiliating
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.7
Details
Just closed my newly "approved" credit card with this farce of a company.I got approved for Quicksilver about two weeks ago, received my card and when I try to activate, they say my account has been put on hold for fraud activities? Alright, so they ask for proof of...
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2 comments
Anonymous
#1436597

Enjoy this then : they've been mailing bi-monthly solicitations to 5 members of my family for several years , at least 120 mailings per year.They go straight to the landfill in the trash so I have to pay to get rid of them but they've spent an awful lot of money on us with zero return.Maybe I'll start burning the stupid things in a pile out back and dance around it like a wild Indian and save the trashman some work.

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#1195703 Review #1195703 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Poor customer service

Capital One - Declined ATM withdrawal

2.9
Details
Made a cash advance in Bali for 1.5 million Indonesian Rupiah. Declined. Tried two or three more times for the same or lesser amounts. Declined. Moved to a new ATM and received my funds. Get back home and see I have to TWO charges for the same 1.5 million. I disputed the charge, but then three weeks later it was rebilled and they say there is nothing that they can do! An ATM log from the bank was sent to Capital One with just my one transaction of 1.5 million. Great no luck in trying to prove I'd tried different amounts and been denied. Plus, I cant file a fraud charge now for the cash advance because I already filed a dispute.
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Review
#1042111 Review #1042111 is a subjective opinion of poster.
Product
Capital One Account
Cons
  • Wont pay charges to keep a customer
Reason of review
Problems with payment
Loss
$130
Preferred solution
Full refund
2.6
Details
Finally, the person told me Capital One had made recent changes to their website including the url and that I should have "refreshed" my bookmark. This only after 2 days and numerous phone calls and reset passwords to access the online account. Since I get...
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Review
#883629 Review #883629 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

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