Product: Capital One Account Clear all filters (263 of 263 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.8
Details
I have only been with capitol one for about a year. That being said I been running a high balance for most of that year, I decided to work on my credit and part of making that better was to pay off BOTH accounts I have with capitol one. ok did that and they FROZE MY...
View full review
1 comment
Anonymous
#1646479

Of we're sure you've left out a few details. Next to collecting interest, credit card companies like collecting cash and keeping accounts current.

IF you're telling the truth, what's going on that they wanted to wait 2 weeks(or was it 10 business days standard to make sure a check clears)? Feel free to add additional details that would sadly not support your lame narrative.

Review
#1473006 Review #1473006 is a subjective opinion of poster.
Product
Capital One Account
Cons
  • Customer service was the worst ive ever had
Reason of review
Poor customer service
Preferred solution
credit my account
1.0
Details
Gosh I remember when you would call capitalone360 and a HUMAN would answer the phone. Now the only way to advocate for myself is by writing a review on here. Horrible service. Impossible to add someone to an account without calling them 100 times. The e-mail with...
View full review
Review
#1469663 Review #1469663 is a subjective opinion of poster.
Product
Capital One Account
1.5
Details
Capital one has stated numerous times that these somewhat simple directions and I have complied every single time. Yet each letter that I have written via email, fax, and the united Postal Service have still been denied. I’m absolutely convinced capital one just does...
View full review
Review
#1402218 Review #1402218 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1641

Capital One - Bill pay

Account number cannot be found in the system.
View full review
Review
#1354225 Review #1354225 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Problems with payment

Capital One - I cannot log into your website and I cannot view my account

I am trying to veiw my online account trading stock. What I get is a "run time error". I need to know what is going on please
View full review
Review
#1303247 Review #1303247 is a subjective opinion of poster.
Product
Capital One Account
1.0
Details
Just horrible. Just another scam for identify theft and fraud. I don't even have an account with these people and they keep calling and sending letters to me to get them to call me back. The voicemails aren't even from an english speaking person, sounds like the person...
View full review
Review
#1284432 Review #1284432 is a subjective opinion of poster.
Product
Capital One Account
Cons
  • All
  • Unprofessional
  • Horrible phone representative
Reason of review
PISSED OFF
Preferred solution
STOP CONTACTING ME. TAKE A HINT
I've had minor issues with capitol one for the past few years, But nothing major until the beginning of 2018. When I applied and was approved for a quicksilver card but when I tried to activate it; the alarm bells rang and capitol one went insane and thought it was...
View full review
2 comments
Anonymous
#1502626

I had the exact same issue when I moved to LA. My husband and I informed the bank we would be moving there within 6 months.

The first time I tried to pay for anything with my quicksilver card in LA. My bank account got locked out. I tried resolving this issue on the phone but they were of no help. Capital one has no branches in Cali.

Only cafes and something called allserves. I took them to small claims court and won a default judgement.

I threatened to do it again and again until I got all my money out and they quickly unblocked my account. I switched banks and canceled every card and account I ever had with capital one.

View more comments
Review
#1279564 Review #1279564 is a subjective opinion of poster.
Product
Capital One Account
1.2
Details
I called to change my car payment due date to the end of the month due to changing jobs as life happens. I was told i couldnt change my due date as I changed it on 2015. This is three years ago. I cannot help that life happens. I calles last friday and was told very...
View full review
3 comments
Anonymous
#1744831

COMPANY HAS BEEN BOUGHT OUT BY ALLY FINANCIAL. 1-888-925-2559, TOOK ME A WHOLE DAY TO FIND ALL THIS BUT THEY CAN GET YOU A LIEN RELEASE WITHIN A COUPLE DAYS.

View more comments
Review
#1275726 Review #1275726 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Problems with payment
2.0
Details
We have had our identity stolen and notified Capital One. About a month later someone got into our account by using our SS# name, date of birth and address. Which means the user name and password you create is wortless. They changed our email and address and ordered a...
View full review
3 comments
Anonymous
#1539631

They issued a credit card to someone in NY. Sent it via Fedx, are you kidding me.

Then they tried to shirk their responsibility in this whole mess. They don't follow through ,and their fraud dept is a joke!

Your identity and credit line is not safe with them. They don't protect their customers!

View more comments
Review
#1274794 Review #1274794 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Bad quality
In 2008 I had lost my job one of my 1st steps that I had taken was to call my credit company and explain to them that I had washed my job I would temporarily not be able to make any payments that I was currently looking for work The Representative on the other end of...
View full review
1 comment
Anonymous
#1495639

"In 2008 I had lost my job "So what have you been doing for the past 10 years? If you paid just a little per month you would have been from under this a long time ago.Sounds as if you were talking to a collection agency.

Your account was sent out long ago due to non-payment. This note was probably bought and sold several times until it got to a group who decided to sue you.The extra money are their tacked on fees.I'm betting someone called you up about some Zombie Debt.

Perhaps you made the mistake of paying just a little on it. BAD MOVE-You can now be sued for Zombie Debt.IF nothing is paid on this old debt, the best they can do is keep calling you(check your state statutes)."I forgot about the bill "This is on you....

Review
#1273615 Review #1273615 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Problems with payment