First off I would like to say to the *** that is talking down about capital one, YOU ARE WRONG! I am giving this review from the standpoint of someone who has had credit card trouble in the past, and honestly, I hate credit cards, but capital one is great!
I have had sooo many late fees with them because of MY OWN FAILURE to pay on time, and they have never once, not once, argued with me about removing the late fees, they are so awesome about that! I have also heard so many people complain about the payment protection, and how it costs $29.00 a month. Obviously you are getting other charges, because payment protection is 1% of the total cost of the bill. So $100 bill = $1 a month.
Anyway, last year I lost my job, and payment protection payed $30 a month for a year!! They paid out so much more then I paid in, and today I called payment protection because I couldn't make my card payment this month and they made my payment for me. Not only that, but the gentleman on the line told me that each of my cards could receive a once a year emergency payment, so to make sure that I spend some money on my other card so I could use the emergency payment, lol. Can you believe that, they told me to spend money on my other card so they could make the payment for me!
All I can say is WOW. Capital one is great. I asked the young man on the line why people complain, and he said most people wait like 2 years before they try to activate. I was thinking about activating again for the second time because I am still out of work, and I asked him if I had to be actually employed by a company, or if it would work if my income stopped, he said "all we are concerned about is that you had income and now you dont.
I actually declined the service for right now because they made an emergency payment for this month, but he actually wanted to set it up to pay my bills for me. WOW again. Anyone who says capital one is no good is probably no good themselves, they have always been so great to me. My only complaint, if I have to put one is the fact that most of the time there is an indian on the other line at capital one that I have a hard time understanding, but one way or another, indian or not, they still always take care of me.
They are always like, it was my pleasure to remove your late fee. Thanks capital one!!
Product or Service Mentioned: Capital One Credit Card.