Product: Capital One Auto Loan Clear all filters (19 of 19 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Been getting the run-around getting my MC lien released.Been 2 weeks and several calls along with several faxes... Still getting the run-around. No call backs, etc...Terrible company to deal with.... The bike was paid off in 2009. So, they tell me to send a fax and...
Read more
1.0
Product
Capital One Auto Loan
I didn't like
  • Run around
#1143811
Reply to reviews
Capital One's system is unable too print a lien release letter that will satisfy the Maryland DMV with all of the data that is required by the state. Capital One's representatives do not have access to the internet to read the state's requirements. I had to fax them a...
Read more
1.0
Product
Capital One Auto Loan
I didn't like
  • No accountability
  • Current policies
#1143187
Reply to reviews
com/auto this summer 2017. This loan program otherwise known as Navigators advertises the best consumer auto loan rates that I've ever seen. However, in practice, something more ethically questionable is going on. I was approved for a loan but instead of the 60 month...
Read more
1.3
Product
Capital One Auto Loan
#1093968
Reply to reviews

Trying to speak to a person human being at Capital One

#1044952
Trying to contact a human being at Capital One. No way to do that. Please call me at 704-712-2744 please. Have question about my car loan. Thank you.
Comment
Show

Capital One Auto Loan Review

#1025651
5.0
Details
Pay my car note please
Comment
Show
Diversity of Products or Services

Capital One Auto Loan Review

#1013167
2.4
Details
Somehow i have two payments on my car this month. Only wanted one to come out. And i authorised it yesterday. Today I have 2 pending payments. 270 and 255. I authorised the 270 off my card. Need the other reversed since I didnt realize I set anything else up.
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Capital One Auto Loan Review

#914401
1.1
Details
I'm behind in payments been at hospital for weeks my father passed away I just got back and went to drive car and they shut it off on me are they allowed to even do that? No compassion not to mention I had it for 3 days and got into a huge accident that wasn't my fault and now I'm Completely screwed does anyone know what I can do ?
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Wanted to get my truck refinanced, so capital one approved me. Then said i wasnt approved. I have a 5.99 from ford, capitial one told me i was approved for 3.34 the next day they tried to change it to 5.54! Now I'm pissed! Why are they playing with people's credit??? .
Read more
1.0
Product
Capital One Auto Loan
#1068506
Reply to reviews
2% and got a brand spankin new car and they gave me a used and wouldn't let me get a new one because of my score and yes I had to get it from them because capital one choose that dealership and the dealership had the Odassidy to try and sell me a old pickup truck about 20 years old for 13,000 for the amount of that they gave me at the time so I guess the salesmen didn't feel I should be able to get a new car but that's a hold other story .Now Capital one auto...
Read more
Product
Capital One Auto Loan
#1026440
Reply to reviews
I hope this gets to Rich Fairbanks! I have been a customer with capital one since 2017. My interest is 20% and my payments are $478. My mom decided to leave town and I've been forced to pay more bills than normal I've tried countless times to get my payments down! I...
Read more
Anonymous
Anonymous

Good luck trying to refinance, they are full of ***. I've been paying the same amount since 2015 even though they said you could refinance within the year. I've even made ex...

Anonymous
Anonymous

What you're saying is you seem to think this place is a charity. No, it's a business! Not only that, this isn't a customer service matter. It's a BILL COLLECTING matter! No...

1.0
Product
Capital One Auto Loan
#1019120
Reply to reviews
my gf.bought a car, financed through capitol one, in june 2016. After a month passed and no billing or payment info was received from capital one on her loan she became concerned, but not very, yet. a week later, she recieved a notice by mail from capital one that her...
Read more
Anonymous
Anonymous

Hi, how you are supposed to have a car since june till october and no make a single pymt.. use ur logic. usually dealership and bank institution give you a grace period of 30-...

1.0
Product
Capital One Auto Loan
#937899
Reply to reviews
I had auto financing with capital one. I'm at the end of my contract and I looked at the financing charges; the word LOAN SHARKING on the down low. I never thought capital one would be so cut throat. I never bother to check the financing charges, because I believe...
Read more
Anonymous
Anonymous

WHO DETERMINED THOSE FINANCE CHARGES?Funny! You come here to whine and wail about finance charges when the time to do that is BEFORE you agree to the terms of the contract! ...

1.8
Product
Capital One Auto Loan
I didn't like
  • Customer service or the lack of care or assistance
#925790
Reply to reviews
So disgusted with this company and their illegal practices, as well as their reps attitudes and poor treatment towards customers.Recently, within the last few months, I had fallen slightly behind on my car payments. I kept in touch throughout the last few months, at...
Read more
Anonymous
Anonymous

I am not a fan of Capital One some more personal reasons, butt I also get upset with people like you. First of all you were three months behind on payments and they let you ke...

Anonymous
Anonymous

Did you get your car back? Please say yes

West Newton, Massachusetts
Product
Capital One Auto Loan
#891066
Reply to reviews
I financed a car with Capital One and paid on it for a year.My car was towed because it appeared I had a suspended license. Well after a long battle I didnt have a suspended license. HOWEVER, the tow company 5 Star Towing sold my car to themselves the day I was coming...
Read more
2.7
Product
Capital One Auto Loan
I liked
  • I liked the price and finance charge
I didn't like
  • Customer service or the lack of care or assistance
#885870
Reply to reviews