Manufacturer: Capital One Category: Loans Clear all filters (16 of 16 reviews match)
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com/auto this summer 2017. This loan program otherwise known as Navigators advertises the best consumer auto loan rates that I've ever seen. However, in practice, something more ethically questionable is going on. I was approved for a loan but instead of the 60 month...
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1.3
Product
Capital One Auto Loan
#1093968
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Wanted to get my truck refinanced, so capital one approved me. Then said i wasnt approved. I have a 5.99 from ford, capitial one told me i was approved for 3.34 the next day they tried to change it to 5.54! Now I'm pissed! Why are they playing with people's credit??? .
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1.0
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Capital One Auto Loan
#1068506
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2% and got a brand spankin new car and they gave me a used and wouldn't let me get a new one because of my score and yes I had to get it from them because capital one choose that dealership and the dealership had the Odassidy to try and sell me a old pickup truck about 20 years old for 13,000 for the amount of that they gave me at the time so I guess the salesmen didn't feel I should be able to get a new car but that's a hold other story .Now Capital one auto...
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Capital One Auto Loan
#1026440
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Trying to speak to a person human being at Capital One

#1044952
Trying to contact a human being at Capital One. No way to do that. Please call me at 704-712-2744 please. Have question about my car loan. Thank you.
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Capital One Auto Loan Review

#1025651
5.0
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Pay my car note please
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Capital One Auto Loan Review

#914401
1.1
Details
I'm behind in payments been at hospital for weeks my father passed away I just got back and went to drive car and they shut it off on me are they allowed to even do that? No compassion not to mention I had it for 3 days and got into a huge accident that wasn't my fault and now I'm Completely screwed does anyone know what I can do ?
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I hope this gets to Rich Fairbanks! I have been a customer with capital one since 2017. My interest is 20% and my payments are $478. My mom decided to leave town and I've been forced to pay more bills than normal I've tried countless times to get my payments down! I...
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Anonymous
Anonymous

Good luck trying to refinance, they are full of ***. I've been paying the same amount since 2015 even though they said you could refinance within the year. I've even made ex...

Anonymous
Anonymous

What you're saying is you seem to think this place is a charity. No, it's a business! Not only that, this isn't a customer service matter. It's a BILL COLLECTING matter! No...

1.0
Product
Capital One Auto Loan
#1019120
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my gf.bought a car, financed through capitol one, in june 2016. After a month passed and no billing or payment info was received from capital one on her loan she became concerned, but not very, yet. a week later, she recieved a notice by mail from capital one that her...
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Anonymous
Anonymous

Hi, how you are supposed to have a car since june till october and no make a single pymt.. use ur logic. usually dealership and bank institution give you a grace period of 30-...

1.0
Product
Capital One Auto Loan
#937899
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I had auto financing with capital one. I'm at the end of my contract and I looked at the financing charges; the word LOAN SHARKING on the down low. I never thought capital one would be so cut throat. I never bother to check the financing charges, because I believe...
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Anonymous
Anonymous

WHO DETERMINED THOSE FINANCE CHARGES?Funny! You come here to whine and wail about finance charges when the time to do that is BEFORE you agree to the terms of the contract! ...

1.8
Product
Capital One Auto Loan
I didn't like
  • Customer service or the lack of care or assistance
#925790
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So disgusted with this company and their illegal practices, as well as their reps attitudes and poor treatment towards customers.Recently, within the last few months, I had fallen slightly behind on my car payments. I kept in touch throughout the last few months, at...
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Anonymous
Anonymous

I am not a fan of Capital One some more personal reasons, butt I also get upset with people like you. First of all you were three months behind on payments and they let you ke...

Anonymous
Anonymous

Did you get your car back? Please say yes

Capital One West Newton, Massachusetts
Product
Capital One Auto Loan
#891066
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I financed a car with Capital One and paid on it for a year.My car was towed because it appeared I had a suspended license. Well after a long battle I didnt have a suspended license. HOWEVER, the tow company 5 Star Towing sold my car to themselves the day I was coming...
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2.7
Product
Capital One Auto Loan
I liked
  • I liked the price and finance charge
I didn't like
  • Customer service or the lack of care or assistance
#885870
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I just bought a car and traded in another vehicle for it.While at the car dealership, I called Capital One and obtained a 10-day payoff amount and provided it to the salesman. Now I have received a Short Payoff Notification from Capital One saying that the amount...
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Anonymous
Anonymous

Capital One may have made the mistake with the payoff amount butt they will be unable to fix your problem. Based on first-hand experience, your guaranteed solution is to go in...

1.0
Product
Capital One Auto Loan
I didn't like
  • Incorrect car payoff by telephone
#877616
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I made every payment on time through a military allotment and submitted proof the payments was coming out of my check 27 Jun 2016 they repo my car.they want $1,600 to get my car back and they said they were going to sell my car in 15 days. to get my personal...
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Anonymous
Anonymous

they just did something similar to me. On June 29th I called them to make the last of 4 scheduled payments. Payments that I scheduled for more than the monthly amount to pay f...

1.0
Product
Capital One Auto Loan
I didn't like
  • Billing
#873792
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