After I lost my card over one year and I need a new card, I called today and the workers that they still have in India transfered me to 4 different people and I did not get any one that could help me. It is sad that the Bank has such poor customer service.

They would say the same thing over and over and I did not get what I called for.

The last person hung up on me. This is it with Capital one with me, I am going to a American own bank

James Staley

Ann Arbor, Michigan

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johnny johnson

Sep 09, 2009 #71297

i paid off my auto loan 5 months after i got it and i had gap insurance on it and they giveing me the runner around about paying going to keep trying to get my money so don,t do bussiness with capital one.

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