Product: Capital One Credit Card Clear all filters (233 of 233 reviews match)
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TRIED TO USE MY CAPITAL ONE CREDIT CARD AT A TARGET STORE. THE TRANSACTION WOULD NOT GO THROUGH, SO I CALLED CAPITAL ONE IMMEDIATELY, BUT WAS TOLD THERE WAS A LARGE VOLUME OF CUSTOMER CALLS AND THE WAIT TIME WOULD BE 10 MINUTES. AFTER WAITING ON HOLD FOR 20 MINUTES, I...
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2.0
Product
Capital One Credit Card
#1131331
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Sept 29 Capital one cancelled my credit card without me asking for it to be cancelled. They claimed they sent a new replacement which i never received. Its bow oct 19. They never informed me they were replacin it. No email, no text msg, no phone call.. Nothing! The...
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Capital One Credit Card
#1117200
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I have had 2 Capital One Credit Cards (20 & 12 years respectively) for a long time. Both accounts are always paid off every month. However, I now have one card that is charging an annual fee. So I called Capital One (no customer service) and I was greeted by a customer...
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Anonymous
Anonymous

lol how did you come up with 4k in financial losses about a small membership fee issue that you agreed to and you decided to close of your own accord?

1.3
Product
Capital One Credit Card
I didn't like
  • Extra fees for no reason
#1112184
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Capital One Credit Card Review

#809826
1.4
Details
Their customer service sucks. I will never get a credit card from these people again. I tried to pay my bill on the due date. They said it won't go through until the next day. They said I would still have a late fee. Bye bye!!!!!
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Capital One Credit Card Review

#683240
My credit card was canceled after 7 years for *** reasons(payments return)something like that,I still cant understand,that bank its a joke?? I'm realy not happy with capital one credit card.
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Capital One Credit Card Review

#493508
I just got my card and activated yesterday after several purchases which was why i NEED some extra funfs it was declined and turned over to fraud dept im appauled at their behavior, and cant get anyoneto yell me a reason for this action do yourself a favor, trya different company awful custermerservice!!!
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I called Capital One and discussed it. They stated it may take up to 60 days to remove the charge. During that time, $1,000 has been blocked from my credit line. They want me to sign a few papers stating it was a fraudulent charge, which I said I would. I requested...
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Anonymous
Anonymous

60 days, to, remove a fraudulent, charge , Maybe, they are , behind times, on, security issues. I am doing, one of, those , hand written, disputes, with, Capital One, (Union ...

1.3
Product
Capital One Credit Card
I didn't like
  • Horrible customer service
#1039635
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Attempted three days in a row to make a payment in full at that and they would not except it because it was a new debit card because I had to cancel my old debit card for fraud purposes with another company absolutely ridiculous and customer service Was not courteous...
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2.5
Product
Capital One Credit Card
#1024800
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You'll make a payment one moment and it will be taken from the bank and deposited that day with capital one. You can make a payment another moment and it can come out of the bank yet be added to your card until a week later. Then there's moments you make a payment. It...
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1.0
Product
Capital One Credit Card
#1022538
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Capital One just did the same thing to me. I had four Capital One credit cards and they just closed all four accounts without any notification for no apparent reason. Two of the cards haven't been used for over a year, the third I paid in full every month, and the...
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neurodoc
neurodoc

It is unfortunate, but they have every right to do so at any given time. If they feel you are at higher risk to stop paying, or maybe you just haven't used your card in quite ...

1.7
Product
Capital One Credit Card
I liked
  • Ability to speak with a live individual
I didn't like
  • Poor banking practices
#1009025
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I have a Cap.One credit Card that I don't use very much, but I had to use it because my primary Chase Card had to be terminated because of a fraud alert. I decided to use Cap. One card (small balance which is paid in full every month) since I did not have my new Chase...
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Product
Capital One Credit Card
#1002595
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My Capital one balance was high so i decided to pay it down or even off in order to use my credit card to obtain the rental vehicle. I was told if i make a payment on 1/12 and they verify my banking funds the payment would post immediately. I decided to make a $150...
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4.0
Product
Capital One Credit Card
I liked
  • Ability to speak with a live individual
  • 24 hour customer service
I didn't like
  • Miss-information given
  • No accountability
  • No transparency with complaints
#990857
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Capital One is one of the 5 CC i own. I have very good credit and I am in excellent standing with all of my ccs. Recently Capital One closed my account, unprovoked and without prior notice even though I have been a good customer for over 6 months; the reason i was...
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1.0
Product
Capital One Credit Card
#980717
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