I got my son his 1st card, hes got mild cp, but is attending college soon, thought a card would be useful to him. Got the card, he tried to activate (only had a $300 limit, which is great, since ill be paying the bill), said to call a #, due to fraud alert, (hadnt activated yet), said we had to upload, birth cert, soc ser, & proof of address, we did that within 2 minutes if hanging up.
A week went by we get another letter, of fraud alert, called again, said the pucs upliaded were out of focus, (were fine on our end), ok, uploaded again, kept getting error, saying couldnt upload, called aagain, told us to fax documents, that was 3 weeks ago, still nothing. But open acct on crefit repirt, even though card cannt be activated...taking our business elsewhere, cancelled ny acct, husbands, & daughters, going with Chase.
Product or Service Mentioned: Capital One Credit Card Activation.
Reason of review: Order processing issue.