Despite the fact I did not miss a pymt & paid ABOVE the minimum pymt EARLY each month, Capital One put me into collections, put a negative hit on my credit report, & cancelled my card!!!
They now refuse my pymts, unless made through the collection agency. After speaking with 3 supervisors at Capital One, I have been told they will still not accept my pymts directly, nor reverse the bad credit hit, nor reinstate my card.
They've also restricted me from making my pymts online directly to them, as I had been doing each month. Access now denied to my acct online.