I used my Capital One credit card for the first time on July 27, 2018. In 16 days, Capital One reported to the credit bureau that I used 100% of my credit limit, without giving me enough time to make my first payment!
Today, on August 18, 2018 I made a $300 payment, before 30 days! Capital One refuses to correct their errors, saying that I have to wait until September! However, the damage is done! My credit score went down to 50 points!
And will show that I used 100% of my credit limit, without giving me enough time to make a payment! Capital One should change their policy, and give their customers until the end of the month before reporting to the credit bureau, like other respectable companies! I know that they can do this, but they rather make their clients suffer! Capital One should be ashamed of themselves, because people like me are only using Capital One to better our credit, not to make it worse!
I have delt with other credit card companies, and when I explained that I need extra time to pay, they said that they do not report anything negative against anyone's account, until after 60 days of being late! So how can Capital One report me, without waiting for at least 30 days?! I tried to resolve this issue with Capital One! But they said that what they did was supposedly according to their policy, and therefore, they will not take that bad mark off of my credit score!
Today I spoke with supposed supervisor Bary VDF297, from Chesapeake, Virginia. He claimed that he is the highest ranking person to speak to, and that no one else higher will speak with me! I have Lupus and on Long-Term Disability! Therefore, I cannot be in any form of stress, or it will kill me!
I was planning on getting a loan next week, because my dog needs an operation! Now my dog has to suffer because of what Capital One has done!
I always record my phone conversations. Please contact me so we can get this resolved, or I will take this action higher!