I have had a CO card for several years now but this year I retired early due to illness making my pension payments arrive at the end of each month.Almost every month for 4 months now I am late on my payments but they still get my payments within 10 days of the due date.
The so called customer care reps accuse me of being 30-35 days late and tack on another $29.00 fee to my account. Yet I was told by one rep that there is no such thing as late fees?????????? I have repeatedly explained to the reps when I receive my pension payments but it falls on deaf ears. They lie, manipulate and attempt to intimidate their clients.
The worst credit card company I ever dealt with.Stay away from them.
This person wrote the review because of problems with payment of capital one credit card from Capital One. Reviewer claimed that he or she wants Capital One to read this review and look into the issue (if any).
If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by Capital One for you to read. This information may help you with your purchase decision.