Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Product or Service Quality
Value for money

Capital one sucks! They charged me interest after I paid the balance off in full a few days ago.

Last month they charged me interest which was my fault cause I didn’t pay it off fully but this month I did. I won’t be doing business with them again. I will pay off my card use my miles and cancel the card. The manager would not refund me a $6 interest charge after I put a $800 payment to my card the day before it was due!

Last month they charged me $11 which I could understand in interest for not paying the balance off in full. But this month it is unacceptable when I put my entire paycheck towards capital one! I’ve been a customer since 2017. They have not waived one interest charge for me.

Other credit card companies I have such as chase, discover, citi has.

Do not do your business with capital one! Plus I paid the yearly fee for the capital one venture card and they still would not waive a $6 interest charge.

Product or Service Mentioned: Capital One Credit Card.

Reason of review: Poor customer service.

Capital One Cons: Ridiculous fees, Getting the run around, Chatting with a supervisor is like talking to a policy manual, Customer service, Rip customers off.

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