We fell behind in our car payments, to capitol one. They hounded us everyday, all day.
15-20 calls a day, from different numbers, sometimes calling and hanging up. Finally they repossessed the the car, told us we had 10 days to get the car back it would be sold. What they didn't tell us was that they had already sent the car to Orland to be auctioned. They required us to give them all sorts of personal information and the names of people they could contact (harrasse) if we didn't give it to them, they wouldn't give the car back even though we paid what we owed.
Then we told if you want the car you'll have to go get it and pay additional fees. These are the absolute worse people I have ever dealt with. Now, they are trying to merge with ING Direct.
I have an account there and I will be closing it. I will not take that chance!
Product or Service Mentioned: Capital One Account.
Monetary Loss: $2.