Financed my car 12/06 for 72 months. Confirmed with
capital one in 6/2012 car to be paid off and in 1/2013 same response from 2 different reps.
Had to verify because of trying to get qualified for mortgage. Last 2 years automated payment with exception of 7/12 to pay off due major car repairs so I split payments but within 29 days I paid each month and all late fees. Now say I owe $1600 but won't say specifically how. 1st couple of years would get behind catchup and did take out 2 deferrments (extended loan 4 months) til April.
They are tryn to collect after fact of loan and only sent statements to show balance but not where I would of miss 4 car notes (notes 416) . However statement shows part of payment credit to a miscellaneous column or part applied to late fees however I paid those and always paid an extra $10. Don't know how to fight this. Car is only worth $2300 Kelly Blue Book.
Capital one turned out to be rip off. Can someone advise.
Product or Service Mentioned: Capital One Loan.
Monetary Loss: $1600.