I had a car financed through Onyx for over 3 years with paying almost 10,000 on a 13,000 loan. I fell behind by 2 car payments due to difficult times.
I did a voluntary car turn back with Onyx. Onyx said said I would not be "upside down" when I did this but did not put it in writing as the company is out of town from me. Due to having a high interest rate, I ended up owing still around 6000 on the car. After I turned the car over, I did not hear anything back from Onyx.
About 6 months after that, I received a call from Capital One stating they either merged with the company or bought the company therefore they had the contract for my car loan. Long story short, I made payment arrangements with Capital One in the amount of 100.00 a month on a "settlement amount" via electronic payments. I was making these payments for over a year without fail. 2 months ago, I received a threatening call from them stating that if I don't start paying 350.00 a month, they will sue me.
It's been an extreme hardship on me and they won't keep my payment arrangements straight when I tell them I can make the payments. I pay the 2nd payday of every month but they get this messed up sometimes because I'm paid every two weeks and the days change. This week I called to let them know the date of my 2nd payday and the person I spoke with said no problem and we decided on a date of the 25th. Shortly after that I received another call from a different person stating their "check" went out to my bank already and if I have ISF, it will negate the settlement and I will lose the money toward it.
They stopped the original payments and demand more by threats.
They identify that they are from the pre-legal department for Capital One.
Monetary Loss: $6000.