I called capital one to complain about the 59.00 membership fee. I requested that the fee be dropped or i would close the account.
They insisted there was nothing they could do so i told them to close the account and return my membership fee. They tolld me that it was to late now and that i had 30 days to have requested it from the date it was billed. Oh this all took place on Sept. 8/2010.
I also submitted a complaint to the better business bureau.
Oh and reguardless of what they might say i have had this account for over ten years with an excellent history. However the $59.00 must have ment more to them than my years as a customer.
Product or Service Mentioned: Capital One Account.