San Antonio, Texas
1 comment

I continue to receive unsolicited credit card mail via first class and bulk (ground) rate mail after my credit card charge account was closed over fifteen years ago. And to top that off, it is received at another address.

On their website, I can't even find a customer service address to writ to, but they give you "nine" ways to contact them. I don't care for their card service and lack of "physical" location to conduct business.

i I conduct my business with other than electronic means for security. It seems like they don't want to deal with a live body.

Product or Service Mentioned: Capital One Account.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

If you decide that you don't want to receive prescreened offers of credit and insurance, you have two choices: You can opt out of receiving them for five years or opt out of receiving them permanently.

To opt out for five years: Call toll-free 1-888-5-OPT-OUT (1-888-567-8688) or visit

The phone number and website are operated by the major consumer reporting companies.

To opt out permanently: You may begin the permanent Opt-Out process online at To complete your request, you must return the signed Permanent Opt-Out Election form, which will be provided after you initiate your online request.

When you call or visit the website, you'll be asked to provide certain personal information, including your home telephone number, name, Social Security number, and date of birth. The information you provide is confidential and will be used only to process your request to opt out.

If you don't have access to the Internet, you may send a written request to permanently opt out to each of the major consumer reporting companies.

Make sure your request includes your home telephone number, name, Social Security number, and date of birth.

Experian Opt Out P.O. Box 919 Allen, TX 75013 TransUnion Name Removal Option P.O. Box 505 Woodlyn, PA 19094 Equifax, Inc.

Options P.O. Box 740123 Atlanta, GA 30374-0123 Innovis Consumer Assistance P.O. Box 495 Pittsburgh, PA 15230-0495 Why would someone opt out — or not? Some people prefer not to receive these kinds of offers in the mail, especially if they are not in the market for a new credit card or insurance policy.

They may prefer to opt out to limit access to their credit report information for credit and insurance solicitations, or to reduce some mailbox "clutter." However, some companies send offers that are not based on prescreening, and your federal opt-out right will not stop those kinds of solicitations. As you consider opting out, you should know that prescreened offers can provide many benefits, especially if you are in the market for a credit card or insurance. Prescreened offers can help you learn about what's available, compare costs, and find the best product for your needs. Because you are pre-selected to receive the offer, you can be turned down only under limited circumstances.

The terms of prescreened offers also may be more favorable than those that are available to the general public. In fact, some credit card or insurance products may be available only through prescreened offers. Does opting out hurt my credit score? Removing your name from prescreened lists has no effect on your ability to apply for or obtain credit or insurance.

If I decide to opt out, how long will it be before I stop getting prescreened offers? Requests to opt out are processed within five days, but it may take up to 60 days before you stop receiving prescreened offers. What if I opt out and then change my mind? You can use the same toll-free telephone number or website to opt back in. Will calling 1-888-5-OPTOUT or visiting stop all unsolicited offers of credit and insurance?

Calling the opt-out line or visiting the website will stop the prescreened solicitations that are based on lists from the major consumer reporting companies. You may continue to get solicitations for credit and insurance based on lists from other sources.

For example, opting out won't end solicitations from local merchants, religious and charitable associations, professional and alumni associations, and companies with which you already conduct business. To stop mail from groups like these — as well as mail addressed to "occupant" or "resident" — you must contact each source directly.