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If you'd like to complain to someone at Capital One who has any authority, contact:

Pat Jernigan at pat.jernigan@***.com; or Laura Farley at laura.farley@***.com or Jose Castanon at jose.castanon@***.com.

Hope this information helps.

These individuals are based in Richmond VA the headquarters for Capital One. If you try to contact them online or by phone, you will get a low level functionary who, more likely than not, will not be able to assist you. If you contact these individuals, you may or may not get some satisfaction. Best of luck.

Location: Brooklyn, New York

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Guest

SEO| Internet Marketing| Website Desiging

Hi,

We can fairly quickly promote your website to the top of the search rankings with no long term contracts!

We can place your website on top of the Natural Listings on Google, Yahoo and MSN. Our Search Engine Optimization team delivers more top rankings then anyone else and we can prove it. We do not use "link farms" or "black hat" methods that Google and the other search engines frown upon and can use to de-list or ban your site. The techniques are proprietary, involving some valuable closely held trade secrets. Our prices are less then half of what other companies charge.

We would be happy to send you a proposal using the top search phrases for your area of expertise. Please contact me at your convenience so we can start saving you some money.

In order for us to respond to your request for information, please include your companyรขโ‚ฌโ„ขs website address (mandatory) and /or phone number.

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Guest

I would like to thank you very much for the above contact info. I sent an email to all the names listed explaining my situation and asking for help. I had a phone call within one day.

My interest rate recently doubled through no fault of my own, I am currently unemployed, and there was no way I could make the inflated payments. I agreed to cancel my card and my rate has been returned to the original terms. This will be in effect until the card is paid off.

That makes such a huge difference. It cant hurt to reach out politely, explain the circumstances and see if there is a mutually agreeable solution. Once a consumer has been pushed over the edge and is drowning in debt it is highly unlikely the company would ever see any money.

Walter Zno

Capital One has the worst online support possible. On several occasions, it took 5 messages to get a meaningful answer to a simple question (asking for the address for bank by mail). I think the department is staffed by monkeys - yes I realize this in VERY insulting to monkeys.

Telephone service is not much better and just as useless. (these monkeys can speak)

I was very unhappy about changes to my checking account and was told to call Account Retention in TX. After getting the run around and never getting the promised call back, I tracked down the woman who made said promise and was given the wrong information. Only the branch personel, from the former Chevy Chase Bank, know what is going on.

Guest

SEO| Internet Marketing| Website Designing

Hi,

We can fairly quickly promote your website to the top of the search rankings with no long term contracts!

We can place your website on top of the Natural Listings on Google, Yahoo and MSN. Our Search Engine Optimization team delivers more top rankings then anyone else and we can prove it. We do not use "link farms" or "black hat" methods that Google and the other search engines frown upon and can use to de-list or ban your site. The techniques are proprietary, involving some valuable closely held trade secrets. Our prices are less then half of what other companies charge.

We would be happy to send you a proposal using the top search phrases for your area of expertise. Please contact me at your convenience so we can start saving you some money.

In order for us to respond to your request for information, please include your companyรขโ‚ฌโ„ขs website address (mandatory) and /or phone number.

SEO| Internet Marketing| Website Designing

Sincerely,

Daniel Simmons

danielinternetmarketing@***.com

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Guest

Horrible company! Beware, they have the worst customer service I have ever dealt with!! They will give you the runaround and "hide" your payments for weeks on end causing you to have all sorts of issues.

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