Contact Capital One Customer Service
Contact Information
Capital One Phone Numbers
Toll-Free Number:
- (800) 955-7070 15000 Capital One Dr Richmond, VA
Credit Card Rewards:
- (800) 228-3001
Customer Service:
- (800) 655-2265
General Customer Service:
- (877) 383-4802
Online Banking Assistance:
- (877) 442-3764
- (800) 955-7070 15000 Capital One Dr Richmond, VA
- (800) 227-4825
Capital One Chat:
Capital One Email:
Corporate Office Address:
Other Info:
abuse@capitalone.com
Help in Social Networks:
Summary of Capital One Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Capital One to Ask about:
Payments and Charges Question:
- “Make payment”
- “Payment”
- “Recent payment for april 27 2018”
Cards Question:
- “Walmart Credit Card Question”
- “Secured credit card credit limit info”
- “Card activation”
Account Question:
- “Balance due”
- “My pay check did not deposit into my account”
- “Account number”
Website/ Application Question:
- “Application”
- “Fake application”
Return/ Replace Question:
- “Changing my address”
Activation/ Cancellation Question:
- “Cancel card”
- “Cancell transactions”
Request for Information Question:
- “Ask questions”
- “Information about a check”
Staff Question:
- “Poor Customer Service”
Refund Question:
- “Unclaimed property refund”
Shipping and Delivery Question:
- “Payed for credit still did not receive it” , Review # 1353842
Other Question:
- “Nueva cuenta”
- “Saldo de cuenta”
- “Money”
About
Pros: Lost all my trust, Negative, Ability to speak with a live individual, I had faith in this company, Card design
Cons: Terrible customer service, Poorly handled, Given the runaround, Horrible phone representative, Getting the run around
Capital One 360, Sharebuilder, ING Direct, ING, Capital One Investing
Capital One Financial Corporation is a bank holding company headquartered in Virginia. It provides various kinds of financial services: banking, home loans, auto loans, issues credit cards (to the predatory individuals as well) and specialize in different savings products. Capital One is the winner of the Warton Infosys Business Transformation Rewards. It has one of the best innovative credit card products strategies in the US. Capital One Bank was created in 2006 after the acquisition of North Fork Bank by the corporation. Capital One is a sponsor of some football teams. The company is also represented in the UK, Canada and Spain.
Capital One is ranked 64 out of 1014 in Banks category
USA, Worldwide, Canada
Capital One Stats
Number of Reviews
Number of Comments
Number of Calls
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