Deceptive Practices at Capital One for fees
I inadvertently exceeded my credit limit on my card and wanted to correct the mistake before I was charged an over the limit fee.I made a payment online and also went a new actual Capital One bank that just opened by my house to make another payment so my account would be in good standing and I would not receive an over the limit fee.
They did not post the payments on time, and are not reflected online in my account summary. Two phone calls later, I am still no further along and will have to "call back" after any over the limit fee is posted to my account. Basically, I thought I was just "unlucky" with mean service representatives, but actually now that I have read some of the postings on this website, I realize this is common practice for this company! No wonder the phone representatives were so unhelpful-they are doing exactly their job!
I will have to wait to see if they will reverse the fee when it actually "posts" and after I call them again about it.
What a waste of time and effort!
Review about: Capital One Credit Card.
Monetary Loss: $30.