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Made a cash advance in Bali for 1.5 million Indonesian Rupiah. Declined.

Tried two or three more times for the same or lesser amounts. Declined. Moved to a new ATM and received my funds. Get back home and see I have to TWO charges for the same 1.5 million.

I disputed the charge, but then three weeks later it was rebilled and they say there is nothing that they can do! An ATM log from the bank was sent to Capital One with just my one transaction of 1.5 million.

Great no luck in trying to prove I'd tried different amounts and been denied. Plus, I cant file a fraud charge now for the cash advance because I already filed a dispute.

Product or Service Mentioned: Capital One Account.

Reason of review: Problems with payment.

Monetary Loss: $130.

Preferred solution: Full refund.

I didn't like: Wont pay charges to keep a customer.

Company wrote 0 public responses to the review from May 02, 2017.
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