Was a collections worker for capital one, their Compliance is Very Strick,very Inhumane!! They want Collections Represenitive to read to customers on phone from a script Capital one want you to follow verbatim not missing one word Cabot say Allow instead of Yes or Not Allow instead of No if so your compliance is failed your bonus is forfeited or termination!
This inhumane tactics are for all employees to adhere to but mainly targeted to Blacks and Minorities for swift termination of employment! Capital one never remains a client long for any employer for long periods of time because their compliance, customer service is so poor they have to pull out from the employers to save their Butts for Lawsuits!!!
Reason of review: Work Experience or Job Application.