This is a repost that I am posting on every Cap one post in hopes that no one will give this company the time of day.
Had our account for 11 years.
NEVER a late payment and always a good customer. We got a "change of terms" in the mail stating that our interest rate was going from 10.5% to 17.99%!!! I called and asked them why and after waiting 20 minutes on hold I got to speak to a person I could not understand and only told me that it was stated on my change of terms mail why. No it wasn't I said.
They finally told me that it was because of my account activity. I asked what exactly they meant because I have an excellent record with them. She told me she couldn't say why. I closed my account.
No more credit cards for us. If anyone is thinking of getting a new credit card right now, please think it through and don't forget to read any fine print.
Review about: Capital One Credit Card.