Capital One Reviews in Tampa, Florida
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
(9 of 1348 reviews match)
I have contacted Capitol One Auto on more than one occasion. I have not received any help from them. I took out a loan in 2012 for $16,000 and I still owe $6800. I was not working for a while and I applied for a hardship loan. I still made payments they were just...
Capital One Auto Loan
Reason of review
Poor customer service
Once again I am on hold with capital one. This time i am at 31 minutes and counting. I changed insurance companies 3 months ago, but they wont reevaluate my escrow to lower my payments. I have had only bad experiences with capital one. When I needed help making my...
- Never getting results
- Being lied to
- Given the run around
Reason of review
Poor customer service
Just don't want to do business with them.
Capital One in Tampa, Florida - Double Booked my credit card for same flight
I booked a flight on cheapo air and when i was finished entering all my info, including credit card info, i was blown off the site. I went back to cheapo air and called the customer service number listed on the site. I asked if my credit card had been charged. the agent had me wait on hold for 15 minutes and came back and informed me that my credit card had not been charged. The agent then said she could book the flight for me. I gave her all the info on flights, times and dates and she re-booked the flights. On the 28th of June I received my credit statement and I was charged twice for the flight. After talking to my credit card company, US Airways and Onetravel .com I was told to fax a copy of my credit card bill to onetravel.com for review. I have not heard back from them and i am out $375.90.
Capital One Credit Card I used on PayPal that is not good idea at all I found that the deal was a fraud after I had paid them using my PayPal account but I used my credit card through PayPal and the treat it like a cash advance so I got charged 10.00 for saving the...
Capital One in Tampa, Florida - Burnt by Midland
I had a Capital One credit card. They sent me another cardit card. I thought that it was a renwal card. The put a hold on the card that i was using for none payment. When i called Capital One and explained it to them i was told that they would put the 2 cards together. That never happened. So i stopped paying the bill. Midland funding seued me for the entire palance of the bill in 2007. Midland said that they were repersenting Capital One. The judge asked me if i owed the bill i told him that i did owe Capital One. I also told the Judge about the other account number and we decieded to roll both into the judgement.I had to supply Midland with the account information because they didn't have it. When i called Midland after the court hearing to setup payments they said that they had to charge me 21% intrest on the total balance. After the judgement had alleady been set for 11%. So i refused to pay. Three years later the garnish my pay. Whent to court to stop the garnishment and the judge did not want to hear any reason. looking for a Lawyer hope its not to late.
Capital One Account
Screwed by Capital One - July 2010
I have been a Capital One cardholder for 10 years. In Feb 2010, I received a letter from them stating my "Introductory" APR expired. The net result was my rate immediately changed from a steady (for numerous years) 4.95% to 15.9%. After reading that letter, I immediately called their customer service line to ask (1) why since I have never exceeded by limit nor made a late payment and (2) what options did I have to get my rate back to what it was or at least lower. I was told (quote) "We understand your frustration but apologize as there's nothing we can do at this time to lower your APR. Please call back next month to see if it's possible at that time to reduce your rate. In the meantime, I'll notate your account that you called to inquire about lowering your rate." Since Feb 2010, I called each month with the same question and was literally given the exact same (scripted) reply. In the meantime, my monthly minimum payment more than doubled to Capital One. I've struggled but paid each one and did so on time. July 2010, after six months of struggling and calling Capital One, I called again with the same question and was told by "Seth" that I could "OPT-OUT of the NEW terms" that caused my APR to jump. I immediately reacted, informing him that I've been asking this question for six months .. why only now was I offered this wonderful news? His answer: "We are DISCOURAGED from telling customers about the opt-out option which also places your account in RESTRICTED status." I asked what "restricted status" meant and he clarified that "the card could NO LONGER BE USED for purchases BUT would reinstate your original APR of 4.95%." I nearly shouted "PERFECT!" when he told me this news. He said he would need to transfer me to a "senior account specialist" to complete my OPT-OUT request. I waited approx 5 minutes and another gentlemen took over the call. He was quick to tell me: "You've unfortunately MISSED the window of opportunity to OPT-OUT of the new terms and, therefore, you are STUCK (he actually said STUCK) with the new APR of 15.9%" WTF? I was LIVID. I told him how I've called for six consecutive months asking how I can get my old APR of 4.95% back but was told to call back .. and that my inquiry would be noted on my account. He proceeded to tell me "I'm sorry but there's no record of you ever calling - to ask about your APR or any other reason". If I could have jumped through the phone to strangle someone at Capital One .. I would have. I told him this is a SCAM and that I would be blogging this online on as many websites as I could locate. He said (quote) "I would do the same if I was in your situation". Either way, Capital One are running a DIRTY business of lending. Just google "CAPITAL ONE SCREWED" and you'll find a ton of posts like mine. I wish I could dump this account but, unfortunately, I'll be stuck paying off the balance well into the foreseeable future. I have since submitted a complaint at: http://www.occ.treas.gov/customer.htm
Capital One Account
Capital One in Tampa, Florida - Only had two credit cards they said i had three
Capital one insisted i had three of their cards at once , how do i make prove to me i had three when in fact i knoww i only had two ,a history of ewhere i signed for the alleged three whicjh i know i never had three at once , it does not even make good business sense that they would isuue three at one time , i NEED CAPITAL ONE TO PROVE TO ME i SIGNED FOR THREE BUT i CANT CONTACT ANYONE THAT CAN FORWARD ME A HISTORY OF MY SIGNATURES WHEN I SUPPOSEDLY OPENED THREE , WHIH I KNOW I DID NOT
Capital One Fraud Deptment Denying Valid Use of Card
In 4 months, we've had about 15-20 occaisions in which Capital One card was denied use for fear of fraudulent activity. In each case, it was us using the card. Fraud Dept reps later call to confirm use of card but result of call is still Capital One is suspicious. Reasons so far: (1) more than one use at WalMart in a day (2) more than one use at a gas station in a day (one for car, one for gas can), (3) use card out of state without telling them we were going out of state. These calls are from Asian Indians who are hard to communicate with and follow illogical "rules" and supervisors are no better. Fraud Dept recommended closing card and getting a enw one. In the menatime, getting Fraud Dept calls stating more fraudulent activities which are simply recurring charges on the old card (lawn service, gym, car fast pass, etc). How do we file a complaint with Capital One to (1) make their Fraud Deptartment's FRAUDULENT CALLS stop and (2) get compensation for the 25-30 hours of time on frustrating phone calls and denied use of card?
Capital One in Tampa, Florida - CAPITOL ONE
CAPITOL ONE is advertising Consumer Loans of up to $30,000 at 6.99% to 10.99%. A friend of mine with excellent credit applied for a loan and was sent a check with an interest rate of 10.99%. I told him I had excellent credit. He asked me to apply for a loan and I did. Sure enough, mine was for 10.99%. I voided the check and returned it. These consumer loans are a scam. You will NOT get the 6.99%, 8.99% or 9.99% loan. DON'T apply unless you are desperate and willing to pay 10.99%.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Capital One? What happened? What can we help you with?