My wife and I each applied for new Capital One credit cards. The cards arrived yesterday.
My wife activated hers, used it once, tried to use it at an ATM but had problems with the PIN #. Called customer service. Tried to make another purchase, declined. Called again and told card had fraud hold.
I activated my new card a couple hours later. Used it 3 times locally for small amounts over a couple hour time period. Then got declined for a $3.98 transaction. Called Capital One and told I now have a fraud alert on my account.
We both faxed in all of the requested documentation yesterday. Told it takes 4 business days. This is unacceptable Capital One! How ironic that we each have exactly the same thing happen the same day with two different accounts and two different people.
We have two other Capital One credit cards and an auto loan. I think we'll be taking our business elsewhere.
Product or Service Mentioned: Capital One Credit Card.
Monetary Loss: $1000.