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I opened a credit card and linked my bank account online on May 28th. I can provide email of confirmation.
I made a payment of 800.00 over the phone (June 11th) because I couldn't login for some reason. I paid 800.00 which was most of the balance because I was planning to do my shopping for the week at Walmart. I wasn't told my money was going to be held for over a week meaning I won't have credit on the card until after June 20th. I feel like 800.00 was stolen from me.
They refused to undo the transaction, the money left my bank (June 11), my bank confirmed the account was linked on May 28th. I see online the 800.00 payment was applied but I can't have any credit on my card. My bank thought it may be stealing to.
I am sending them screenshots to show the 800.00 was applied to my account and they said they may be able to help me get the 800.00 without a fee. I hope that is the case.
User's recommendation: Watchout and ask questions you wouldn't think you may need to ask with this company.
Monetary Loss: $800.
Preferred solution: Full refund.
Capital One Cons: Steal your money for seven plus days.