After having a death in the family all of our bills got behind. I talked to Capital One Customer service and they assured my that if I pain the balance down below the credit line I would have my card reinstated.
I sent in 2 $500.00 payments within 30 days. Now customer service says they were mistaken. That's AFTER they received my money. I have been unable to contact anybody in their corporate offices, and nobody in the company seems to know how to contact them either.
I AM PISSED.
I also notice that they haven't paid back the TARP funds that other taxpayers and I loaned them to save their sorry ***. DON'T USE CAPITAL ONE FOR ANYTHING1 EVER!